Greg Truby
MrExcel MVP
- Joined
- Jun 19, 2002
- Messages
- 10,030
Headcount at my particular facility when I started eleven years ago: 300+. Five or six years ago came elimination of a couple of departments whose jobs were automated away. So 280 or so left. Then three years ago a big one -- outsourcing logistics jobs to a 3rd party provider who paid 30-40% per hour what we had. That cut headcount to 130 or so. Last year outsourced first-tier phone jobs to Manila -- so down to 100 or so. Last month moved 2nd tier phone jobs to another state to "consolidate all CS phone ops into one location." So now we're sitting at about 75 or so. Only five core departments left. Best guess is all are probably good for another two years. Nonetheless, I will be updating my resumé over the winter.