The Users Guide to I.T. Support

[Smitty]

Or is yours the sort of organisation that restricts such things as desktop wallpaper, screen savers and web surfing? As for being booked for having Spybot & AdAware - ppffttt! They are real life savers!

Yes.

I used to have WebShots as a screen saver with a bunch of climbing shots (loved that collection) and had to remove it because it wasn't approved. I can understand part of the policies as our average user will click on just about anything, but seriously, when it gets to the point of having beneficial software violate a policy because of plain ignorance is just plain stoopid!

Smitty

 

[shades]

"Ya got a problem wit dat, boy? We smarten you right up to our way of thinkin'!"

At least that was the advice given to me ~50 years ago. There are rules that make sense, and then there are Rules. Don't ever confuse the two.

 

[Joe4]

I got another one for NateO's list that happened to us a few weeks ago:

If you totally screw something up in a software program, it is best to simply turn off the computer and go home and not worry about telling any IT people until tomorrow. Never mind that there are numerous nightly scheduled jobs that depend on the stability of the program and the validity of the data in it! :x