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[Peter_SSs]

I don't know about Easy-XLx64

Does Excel jeanie now appear in the Add-Ins tab?

 

[Asu]

nope, only Easy-XLx64 appears.

 

[Peter_SSs]

nope, only Easy-XLx64 appears.

Sounds to me like Excel jeanie may not be installed correctly then - which would explain why the Add-Ins tab was not displaying before. It only displays once there is an Add-In to show in it.

 

[Asu]

i see.
Therefore, i will need to reinstall it again?

 

[Peter_SSs]

I don't really know what is wrong. Let's do a double check on this. In Windows Explorer, track to
C:\Program Files (x86)\Microsoft Office 2010\Office14\Library

Can you confirm that in this folder there is a file called:
EJHTML4_EN.xla

Are there any other *.xla files directly in that folder?

 

[Asu]

there is one XLAM file, is it right?
another one is EJHTML4_EN, file type is Mirosoft Excel Add-In

 

[Peter_SSs]

there is one XLAM file, is it right?

There is not really a right/wrong issue there, but as a matter of interest, what is that file's full name?

another one is EJHTML4_EN, file type is Mirosoft Excel Add-In

That sounds OK. I assume this file is actually
EJHTML4_EN.xla
with your windows setting hiding the '.xla' file extension.


You didn't specifically confirm the following. Can you now confirm each of these 3 things?

Just confirming again that on the Developer ribbon
1. you can click Add-Ins there and when you do,
2. Ejhtml4_En is in the list and
3. is checked?

 

[Asu]

the XLAM file's full name is EUROTOOL.


Just confirming again that on the Developer ribbon
1. you can click Add-Ins there and when you do,
2. Ejhtml4_En is in the list and
3. is checked?

yup, it is checked.

 

[Peter_SSs]

I'm out of ideas why Excel jeanie is not appearing in a section called 'Custom Toolbars' in the Add-Ins ribbon.

 

[Asu]

ok, thats alright.