Excel command button works on my computer, but not others

[hmwest43]

I have a command button in my workbook, which is used to resent a column of values back to zero. The button works on both me and my husband's computers (we both have office 365, fully up to date) and also works on my intern's computer (older - office 2010).

However, it does not work on my boss's computer (office 365, fully up to date). When clicked, absolutely nothing happens. I have checked the following already:
- the file is not read-only.
- the button's code reads the same as on my computer
- macros protection settings are the same as on my computer
- the workbook is saved as macros-enabled
- he is not in design mode

Can anyone think of why this would not work on his computer, but on all others?

Thanks,

 

[Joe4]

Sounds like ActiveX controls may be disabled on that computer.
See: https://support.office.com/en-ie/ar...ce-files-f1303e08-a3f8-41c5-a17e-b0b8898743ed

If that is not it, make sure you can run VBA on that computer.
Try manually running something like this and see if it works:

Sub MyTest()
    MsgBox "This is a test!"
End Sub

 

[hmwest43]

SOLVED - just so everyone knows... He's using a Dell XPS laptop with 2 external Dell monitors. It works fine if he drags excel to the laptop screen... but if it's on one of the wired in displays, it does not. Super weird, because I'm using an external display and it works just fine!