What is causing Excel 365 to crash so often?

JenniferMurphy

Well-known Member
Joined
Jul 23, 2011
Messages
2,691
Office Version
  1. 365
Platform
  1. Windows
I am literally getting to hate M$FT. Since upgrading to Office 365 and Windows 11, several office apps will hang/freeze or crash more or less often.

Excel is the worst. I just crashed on me. I had 4-5 workbooks open. I had rearranged some columns in a table and then decided I liked it better the way it was, so I did an Undo (Ctrl+z) 4-5 times when it crashed. I now have 9 files listed in the Document Recovery pane -- 2 versions of 3 and 3 versions of 1.

? Does anyone know why this is happening? It never or rarely happened before Office 365 and Windows 11. I have not changed the way I work.

? Is there anything I can do to minimize it (other than not using Excel)?

? Is there a recommend way to resolve the multiple version in the Document Recovery pane?

? I just learned that Excel has a Spreadsheet Compare facility. Is it as good as the one in Word? Any tips on how to use it? Can I use it to compare the versions in the Document Recovery pane?

Grrrrrrrrrrrr....
 

Excel Facts

Can a formula spear through sheets?
Use =SUM(January:December!E7) to sum E7 on all of the sheets from January through December
Save often. Just before you're planning a big restructure, copy and save the file. Just after you get done with a clean update, save. Hard drive space is cheap. I don't like the document recovery; it simply doesn't resolve the problem. I often find that going back the last saved version is cleaner.

I had several workbooks with bad sheets. No matter how many times I repaired it, the problem came back. The message Excel gave me was Bin3 was corrupt. I had to go find Bin3 inside the .XLSB file to know which sheet was the problem, then I recreated that sheet from scratch.

I have recognized that when I create structured tables with many formulas or complicated formulas, excel crashes more often. I like structured tables, but I only use them for data that are values.

My $.02

Jeff
 
Upvote 0
If its any comfort you are not alone. Ever since I upgraded to Office 2021 I get persistent unexplained crashes & the latest issue is the VBA project does not always close with the workbook.
Also and just to make it a little interesting, today, Office decided that my legal licence key was now invalid - so I have spent the morning getting that sorted with MS.

Dave
 
Upvote 0
Save often. Just before you're planning a big restructure, copy and save the file. Just after you get done with a clean update, save. Hard drive space is cheap. I don't like the document recovery; it simply doesn't resolve the problem. I often find that going back the last saved version is cleaner.

I had several workbooks with bad sheets. No matter how many times I repaired it, the problem came back. The message Excel gave me was Bin3 was corrupt. I had to go find Bin3 inside the .XLSB file to know which sheet was the problem, then I recreated that sheet from scratch.

I have recognized that when I create structured tables with many formulas or complicated formulas, excel crashes more often. I like structured tables, but I only use them for data that are values.

My $.02

Jeff
I do save fairly often -- like you say before major changes and after they are working. I use a naming convention were I put the timestamp (yyyymmdd hhmm) in the name of the copy. But these crashes happen at odd times. I may be halfway through some upgrade and crash. My last saved copy would lose the half of the work I have done. It's maddening. I want to go back to XP.
 
Upvote 0
If its any comfort you are not alone. Ever since I upgraded to Office 2021 I get persistent unexplained crashes & the latest issue is the VBA project does not always close with the workbook.
Also and just to make it a little interesting, today, Office decided that my legal licence key was now invalid - so I have spent the morning getting that sorted with MS.

Dave
Yes, and I have the same problem with Outlook. I do not have the problem with any non-M$FT products. Grrrrrr...........
 
Upvote 0

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