Upgrade assist to a formula

robbarba

Board Regular
Joined
Apr 17, 2016
Messages
79
Office Version
  1. 365
Platform
  1. Windows
Good Morning,
Last year our client asked that we randomly select two work ticket to audit, and the people of the page responded ! Now they want to increase the count of Audits to at least 3 or at most 5 here is what we have for getting 2 random audits. how can change it to do up to 5, at least 3

2023 03 TechAudit v1.1.xlsx
ABCDEFGHIJKLMN
2Incident ID*+First Name+Last Name+FULL NAMESubmit DateSummary*Incident Type*Assigned Group*+Assignee+Status*Last Resolved DateTechnicianAudited Inncident
3INC000004174281GeofferyHewlettGeoffery Hewlett1/31/2023 7:47:23 PMLaptop Request IMACD 20230221User Service RequestIMACD OnboardingOrlando A RobertsClosed3/1/2023 6:53:27 AMAlexander KoutroubasINC000004230606
4INC000004192652MichaelMartinMichael Martin2/14/2023 6:37:14 AMLaptop Request IMACD 20230221User Service RequestIMACD OnboardingOrlando A RobertsClosed3/1/2023 6:54:31 AMAlexander KoutroubasINC000004235776
5INC000004169215JamesEsquivelJames Esquivel1/27/2023 12:15:26 PMProduct Ordering for :MonitorUser Service RequestIMACDChristopher G CabotajeClosed3/1/2023 7:41:40 AMAlfonso PhillipsINC000004243216
6INC000004206992JustinSurprenantJustin Surprenant2/23/2023 10:45:31 AMCMS - Win7 - Re-image and rebuild CMS - Foreman roleUser Service RestorationFTA SupportErick GonzalezClosed3/1/2023 7:50:57 AMAlfonso PhillipsINC000004245200
7INC000004193290KumaraswamyPurumalaKumaraswamy Purumala2/14/2023 12:22:43 PMProduct Ordering for :LaptopUser Service RequestIMACD OnboardingSudiksha NiroulaClosed3/1/2023 7:53:26 AMArmando GonzalesINC000004230886
8INC000004193678RomanaSamadRomana Samad2/14/2023 3:09:37 PMSurface Laptop: Unable to connect to HotspotUser Service RestorationIMACDSudiksha NiroulaClosed3/1/2023 8:03:37 AMArmando GonzalesINC000004242900
9INC000004199235MarianLaffertyMarian Lafferty2/17/2023 11:14:29 AMTechDay - Innovation Village 3User Service RequestIMACDMiguel CisnerosClosed3/1/2023 8:05:14 AMBruce BisharaINC000004197611
10INC000004179453DavidFloresDavid Flores2/3/2023 10:02:22 AMReport an issue : The battery is not working (this battery was a replacement)User Service RestorationIMACDSudiksha NiroulaClosed3/1/2023 8:08:37 AMBruce BisharaINC000004203057
11INC000004195410ToddGallaherTodd Gallaher2/15/2023 12:45:03 PMReport an Issue - While using Microsoft Outlook I receive an error message (see attachment). AdditioUser Service RestorationIMACDBruce BisharaClosed3/1/2023 8:18:30 AMCarolina PreciadoINC000004123313
12INC000004193378AdamWiresAdam Wires2/14/2023 11:31:07 AMDevice Return : Laptop;Monitor;PC PeripheralsUser Service RequestIMACD - Off BoardingChristopher G CabotajeClosed3/1/2023 8:18:44 AMCarolina PreciadoINC000004149497
13INC000004194891AngelicaPichayAngelica Pichay2/15/2023 10:41:56 AMHardware - Monitor IssueUser Service RestorationIMACDSudiksha NiroulaClosed3/1/2023 8:32:58 AMChristopher G CabotajeINC000004234831
14INC000004207331ChristineKimChristine Kim2/23/2023 11:31:17 AMOperational Request : Ad Hoc Hardware RequestUser Service RequestIMACDSudiksha NiroulaClosed3/1/2023 8:38:42 AMChristopher G CabotajeINC000004193378
15INC000004216124VictorFerreiraVictor Ferreira3/1/2023 8:57:41 AMMobile Device: Request to remove old iPhone 6 from IntuneUser Service RestorationMDM (Mobile Device Management) Tier 2Alexander KoutroubasClosed3/1/2023 8:59:14 AMChristopher J LedbetterINC000004222798
16INC000004205590LeahHaskettLeah Haskett2/22/2023 2:44:58 PMOperational Request : Ad Hoc Hardware RequestUser Service RequestIMACDSudiksha NiroulaClosed3/1/2023 9:04:25 AMChristopher J LedbetterINC000004243230
17INC000004192038StellaXaStella Xa2/13/2023 1:49:22 PMTech Bar - Firefox DM accessUser Service RestorationIMACDWalter R MonroyClosed3/1/2023 9:08:26 AMDaulat D MiyaINC000004189683
18INC000004214379JosephMorenoJoseph Moreno2/28/2023 11:46:13 AMComputer Hardware Issues - [Blue screen]User Service RestorationIMACDJason A RichardsonClosed3/1/2023 9:26:13 AMDaulat D MiyaINC000004221253
19INC000004144918EricaScottErica Scott1/10/2023 2:13:29 PMLaptop Request IMACD 20230116User Service RequestTech BarRobert MezaClosed3/1/2023 9:31:34 AMErich S NeuendorffINC000004195094
20INC000004215064JohnBerryJohn Berry2/28/2023 3:58:14 PMVerizon MiFi/Jetpack - No data connectionUser Service RestorationMDM (Mobile Device Management) Tier 2Alexander KoutroubasClosed3/1/2023 9:39:53 AMErich S NeuendorffINC000004217777
21INC000004197266AyahTamimiAyah Tamimi2/16/2023 2:18:18 PMWindows - not starting upUser Service RestorationIMACDChristopher G CabotajeClosed3/1/2023 9:50:57 AMErick GonzalezINC000004204748
22INC000004209571IgnacioFernandezIgnacio Fernandez2/24/2023 10:04:55 AMComputer Hardware Issues - Computer does not turn onUser Service RestorationIMACDTommy DinhClosed3/1/2023 9:57:37 AMErick GonzalezINC000004209319
23INC000004123313HarikaSaneHarika Sane12/21/2022 1:05:23 PMProduct Ordering for :LaptopUser Service RequestIMACDCarolina PreciadoClosed3/1/2023 10:00:59 AMErnesto AcompaINC000004212621
24INC000004204743MayaBeskarMaya Beskar2/22/2023 9:14:30 AMMonitor - Display Settings issueUser Service RestorationIMACDWalter R MonroyClosed3/1/2023 10:03:59 AMErnesto AcompaINC000004205373
25INC000004214568ChristopherIngramChristopher Ingram2/28/2023 11:02:43 AMOperational Request : Ad Hoc Hardware RequestUser Service RequestIMACDChristopher G CabotajeClosed3/1/2023 10:05:56 AMFelipe F FrutosINC000004238813
26INC000004213157SaraLenzSara Lenz2/27/2023 3:31:03 PMWindows - Slow PerformanceUser Service RestorationTech BarDaulat D MiyaClosed3/1/2023 10:17:27 AMFelipe F FrutosINC000004232866
27INC000004216112JenniferKhwajazadaJennifer Khwajazada3/1/2023 8:49:32 AMComputer Hardware Issues - [not turning on]User Service RestorationTech BarDaulat D MiyaClosed3/1/2023 10:19:41 AMFidel DeharoINC000004212282
28INC000004215052MosesBravoMoses Bravo2/28/2023 3:31:35 PMHardware - Mouse / Keyboard IssueUser Service RestorationIMACDBruce BisharaClosed3/1/2023 10:23:55 AMFidel DeharoINC000004216319
29INC000004179190JolyneChavollaJolyne Chavolla2/3/2023 9:09:08 AMComputer Hardware Issues - Screen is blinkingUser Service RestorationIMACDShanti RokkaClosed3/1/2023 10:26:05 AMGerard T StantonINC000004167669
30INC000004216186EnriqueMonagasEnrique Monagas3/1/2023 10:23:59 AMDevice does not boot up/Black Screen exists and could not log-in to device.User Service RestorationTech BarDaulat D MiyaClosed3/1/2023 10:32:26 AMGerard T StantonINC000004220304
DATA
Cell Formulas
RangeFormula
M3:M79M3=SORT(FILTERXML("<p><c>"&TEXTJOIN("</c><c>",1,UNIQUE(I3:I1788),UNIQUE(FILTER(I3:I1788,COUNTIF(I3:I1788,I3:I1788)>1,"")))&"</c></p>","//c"))
N3:N30N3=IFERROR(INDEX(SORTBY(FILTER(A$3:A$1788,(I$3:I$1788=M3)*(A$3:A$1788<>N2)),RANDARRAY(COUNTIF(I$3:I$1788,M3)-(M2=M3))),1),"")
Dynamic array formulas.
 
Now I have to learn to decode what you provided. ! Thank you for the excellence turn around, my apologies for my tardiness in replying!
 
Upvote 0

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