Good Morning,
Last year our client asked that we randomly select two work ticket to audit, and the people of the page responded ! Now they want to increase the count of Audits to at least 3 or at most 5 here is what we have for getting 2 random audits. how can change it to do up to 5, at least 3
Last year our client asked that we randomly select two work ticket to audit, and the people of the page responded ! Now they want to increase the count of Audits to at least 3 or at most 5 here is what we have for getting 2 random audits. how can change it to do up to 5, at least 3
2023 03 TechAudit v1.1.xlsx | ||||||||||||||||
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A | B | C | D | E | F | G | H | I | J | K | L | M | N | |||
2 | Incident ID*+ | First Name+ | Last Name+ | FULL NAME | Submit Date | Summary* | Incident Type* | Assigned Group*+ | Assignee+ | Status* | Last Resolved Date | Technician | Audited Inncident | |||
3 | INC000004174281 | Geoffery | Hewlett | Geoffery Hewlett | 1/31/2023 7:47:23 PM | Laptop Request IMACD 20230221 | User Service Request | IMACD Onboarding | Orlando A Roberts | Closed | 3/1/2023 6:53:27 AM | Alexander Koutroubas | INC000004230606 | |||
4 | INC000004192652 | Michael | Martin | Michael Martin | 2/14/2023 6:37:14 AM | Laptop Request IMACD 20230221 | User Service Request | IMACD Onboarding | Orlando A Roberts | Closed | 3/1/2023 6:54:31 AM | Alexander Koutroubas | INC000004235776 | |||
5 | INC000004169215 | James | Esquivel | James Esquivel | 1/27/2023 12:15:26 PM | Product Ordering for :Monitor | User Service Request | IMACD | Christopher G Cabotaje | Closed | 3/1/2023 7:41:40 AM | Alfonso Phillips | INC000004243216 | |||
6 | INC000004206992 | Justin | Surprenant | Justin Surprenant | 2/23/2023 10:45:31 AM | CMS - Win7 - Re-image and rebuild CMS - Foreman role | User Service Restoration | FTA Support | Erick Gonzalez | Closed | 3/1/2023 7:50:57 AM | Alfonso Phillips | INC000004245200 | |||
7 | INC000004193290 | Kumaraswamy | Purumala | Kumaraswamy Purumala | 2/14/2023 12:22:43 PM | Product Ordering for :Laptop | User Service Request | IMACD Onboarding | Sudiksha Niroula | Closed | 3/1/2023 7:53:26 AM | Armando Gonzales | INC000004230886 | |||
8 | INC000004193678 | Romana | Samad | Romana Samad | 2/14/2023 3:09:37 PM | Surface Laptop: Unable to connect to Hotspot | User Service Restoration | IMACD | Sudiksha Niroula | Closed | 3/1/2023 8:03:37 AM | Armando Gonzales | INC000004242900 | |||
9 | INC000004199235 | Marian | Lafferty | Marian Lafferty | 2/17/2023 11:14:29 AM | TechDay - Innovation Village 3 | User Service Request | IMACD | Miguel Cisneros | Closed | 3/1/2023 8:05:14 AM | Bruce Bishara | INC000004197611 | |||
10 | INC000004179453 | David | Flores | David Flores | 2/3/2023 10:02:22 AM | Report an issue : The battery is not working (this battery was a replacement) | User Service Restoration | IMACD | Sudiksha Niroula | Closed | 3/1/2023 8:08:37 AM | Bruce Bishara | INC000004203057 | |||
11 | INC000004195410 | Todd | Gallaher | Todd Gallaher | 2/15/2023 12:45:03 PM | Report an Issue - While using Microsoft Outlook I receive an error message (see attachment). Additio | User Service Restoration | IMACD | Bruce Bishara | Closed | 3/1/2023 8:18:30 AM | Carolina Preciado | INC000004123313 | |||
12 | INC000004193378 | Adam | Wires | Adam Wires | 2/14/2023 11:31:07 AM | Device Return : Laptop;Monitor;PC Peripherals | User Service Request | IMACD - Off Boarding | Christopher G Cabotaje | Closed | 3/1/2023 8:18:44 AM | Carolina Preciado | INC000004149497 | |||
13 | INC000004194891 | Angelica | Pichay | Angelica Pichay | 2/15/2023 10:41:56 AM | Hardware - Monitor Issue | User Service Restoration | IMACD | Sudiksha Niroula | Closed | 3/1/2023 8:32:58 AM | Christopher G Cabotaje | INC000004234831 | |||
14 | INC000004207331 | Christine | Kim | Christine Kim | 2/23/2023 11:31:17 AM | Operational Request : Ad Hoc Hardware Request | User Service Request | IMACD | Sudiksha Niroula | Closed | 3/1/2023 8:38:42 AM | Christopher G Cabotaje | INC000004193378 | |||
15 | INC000004216124 | Victor | Ferreira | Victor Ferreira | 3/1/2023 8:57:41 AM | Mobile Device: Request to remove old iPhone 6 from Intune | User Service Restoration | MDM (Mobile Device Management) Tier 2 | Alexander Koutroubas | Closed | 3/1/2023 8:59:14 AM | Christopher J Ledbetter | INC000004222798 | |||
16 | INC000004205590 | Leah | Haskett | Leah Haskett | 2/22/2023 2:44:58 PM | Operational Request : Ad Hoc Hardware Request | User Service Request | IMACD | Sudiksha Niroula | Closed | 3/1/2023 9:04:25 AM | Christopher J Ledbetter | INC000004243230 | |||
17 | INC000004192038 | Stella | Xa | Stella Xa | 2/13/2023 1:49:22 PM | Tech Bar - Firefox DM access | User Service Restoration | IMACD | Walter R Monroy | Closed | 3/1/2023 9:08:26 AM | Daulat D Miya | INC000004189683 | |||
18 | INC000004214379 | Joseph | Moreno | Joseph Moreno | 2/28/2023 11:46:13 AM | Computer Hardware Issues - [Blue screen] | User Service Restoration | IMACD | Jason A Richardson | Closed | 3/1/2023 9:26:13 AM | Daulat D Miya | INC000004221253 | |||
19 | INC000004144918 | Erica | Scott | Erica Scott | 1/10/2023 2:13:29 PM | Laptop Request IMACD 20230116 | User Service Request | Tech Bar | Robert Meza | Closed | 3/1/2023 9:31:34 AM | Erich S Neuendorff | INC000004195094 | |||
20 | INC000004215064 | John | Berry | John Berry | 2/28/2023 3:58:14 PM | Verizon MiFi/Jetpack - No data connection | User Service Restoration | MDM (Mobile Device Management) Tier 2 | Alexander Koutroubas | Closed | 3/1/2023 9:39:53 AM | Erich S Neuendorff | INC000004217777 | |||
21 | INC000004197266 | Ayah | Tamimi | Ayah Tamimi | 2/16/2023 2:18:18 PM | Windows - not starting up | User Service Restoration | IMACD | Christopher G Cabotaje | Closed | 3/1/2023 9:50:57 AM | Erick Gonzalez | INC000004204748 | |||
22 | INC000004209571 | Ignacio | Fernandez | Ignacio Fernandez | 2/24/2023 10:04:55 AM | Computer Hardware Issues - Computer does not turn on | User Service Restoration | IMACD | Tommy Dinh | Closed | 3/1/2023 9:57:37 AM | Erick Gonzalez | INC000004209319 | |||
23 | INC000004123313 | Harika | Sane | Harika Sane | 12/21/2022 1:05:23 PM | Product Ordering for :Laptop | User Service Request | IMACD | Carolina Preciado | Closed | 3/1/2023 10:00:59 AM | Ernesto Acompa | INC000004212621 | |||
24 | INC000004204743 | Maya | Beskar | Maya Beskar | 2/22/2023 9:14:30 AM | Monitor - Display Settings issue | User Service Restoration | IMACD | Walter R Monroy | Closed | 3/1/2023 10:03:59 AM | Ernesto Acompa | INC000004205373 | |||
25 | INC000004214568 | Christopher | Ingram | Christopher Ingram | 2/28/2023 11:02:43 AM | Operational Request : Ad Hoc Hardware Request | User Service Request | IMACD | Christopher G Cabotaje | Closed | 3/1/2023 10:05:56 AM | Felipe F Frutos | INC000004238813 | |||
26 | INC000004213157 | Sara | Lenz | Sara Lenz | 2/27/2023 3:31:03 PM | Windows - Slow Performance | User Service Restoration | Tech Bar | Daulat D Miya | Closed | 3/1/2023 10:17:27 AM | Felipe F Frutos | INC000004232866 | |||
27 | INC000004216112 | Jennifer | Khwajazada | Jennifer Khwajazada | 3/1/2023 8:49:32 AM | Computer Hardware Issues - [not turning on] | User Service Restoration | Tech Bar | Daulat D Miya | Closed | 3/1/2023 10:19:41 AM | Fidel Deharo | INC000004212282 | |||
28 | INC000004215052 | Moses | Bravo | Moses Bravo | 2/28/2023 3:31:35 PM | Hardware - Mouse / Keyboard Issue | User Service Restoration | IMACD | Bruce Bishara | Closed | 3/1/2023 10:23:55 AM | Fidel Deharo | INC000004216319 | |||
29 | INC000004179190 | Jolyne | Chavolla | Jolyne Chavolla | 2/3/2023 9:09:08 AM | Computer Hardware Issues - Screen is blinking | User Service Restoration | IMACD | Shanti Rokka | Closed | 3/1/2023 10:26:05 AM | Gerard T Stanton | INC000004167669 | |||
30 | INC000004216186 | Enrique | Monagas | Enrique Monagas | 3/1/2023 10:23:59 AM | Device does not boot up/Black Screen exists and could not log-in to device. | User Service Restoration | Tech Bar | Daulat D Miya | Closed | 3/1/2023 10:32:26 AM | Gerard T Stanton | INC000004220304 | |||
DATA |
Cell Formulas | ||
---|---|---|
Range | Formula | |
M3:M79 | M3 | =SORT(FILTERXML("<p><c>"&TEXTJOIN("</c><c>",1,UNIQUE(I3:I1788),UNIQUE(FILTER(I3:I1788,COUNTIF(I3:I1788,I3:I1788)>1,"")))&"</c></p>","//c")) |
N3:N30 | N3 | =IFERROR(INDEX(SORTBY(FILTER(A$3:A$1788,(I$3:I$1788=M3)*(A$3:A$1788<>N2)),RANDARRAY(COUNTIF(I$3:I$1788,M3)-(M2=M3))),1),"") |
Dynamic array formulas. |