Monthly Percentage of Complain

Waqar

Active Member
Joined
Nov 30, 2011
Messages
271
Hi

I have a sheet where i record daily complains, I want monthly percentage of completed and pending complain.

There are four category of complain 1.Minor1 2.Minor2 3.Major1 4.Major2 (Last Column of the Sheet)

*Minor1 Complain which complete without financial expense within 4 days.
*Minor2 Complain which complete without financial expense more then 4 days.
*Mojor1 Complain which complete with financial expense within 10 days.
*Mojor2 Complain which complete with financial expense more then 10 days.

I want a solution so that i can find out monthly ratio of Minor1 Minor 2 Major1 Major2
example:: in Jan 2012 60% of Minor1 complain completed. :: in Feb 86% Major2 complain completed.

Regards
 

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Hi Waqar

Where are your dates? are they rolled up with the complain column?

if your data is like this:


complaincomplain status
2011-12-23-2256Minor1
2011-12-27-2257Minor1
2011-12-27-2258Minor1
2011-12-30-2259Minor1
2011-12-30-2260Minor1
2011-12-30-2261Minor1
2011-12-30-2262Minor1
2011-12-30-2263Minor2

<tbody>
</tbody>

you can add a calculated column like: (call it [Month])

=MONTH(LEFT([complain],10))

With this, you can now create a measure to get the % complete of Minor1, for example, as:


CALCULATE( COUNTROWS( Table1 ), ALLEXCEPT( Table1, Table1[Month] ), Table1[complain status] = "Minor1" ) / CALCULATE( COUNTROWS( Table1 ), ALLEXCEPT( Table1, Table1[Month] ) )
 
Upvote 0
You could do something like that:
[# Completed in 4 days] := CALCULATE(COUNTROWS(YourData), FILTER(YourData, YourData[Complain completed in days] < 4))
 
Upvote 0

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