Hi
I have a sheet where i record daily complains, I want monthly percentage of completed and pending complain.
There are four category of complain 1.Minor1 2.Minor2 3.Major1 4.Major2 (Last Column of the Sheet)
*Minor1 Complain which complete without financial expense within 4 days.
*Minor2 Complain which complete without financial expense more then 4 days.
*Mojor1 Complain which complete with financial expense within 10 days.
*Mojor2 Complain which complete with financial expense more then 10 days.
I want a solution so that i can find out monthly ratio of Minor1 Minor 2 Major1 Major2
example:: in Jan 2012 60% of Minor1 complain completed. :: in Feb 86% Major2 complain completed.
Regards
I have a sheet where i record daily complains, I want monthly percentage of completed and pending complain.
There are four category of complain 1.Minor1 2.Minor2 3.Major1 4.Major2 (Last Column of the Sheet)
*Minor1 Complain which complete without financial expense within 4 days.
*Minor2 Complain which complete without financial expense more then 4 days.
*Mojor1 Complain which complete with financial expense within 10 days.
*Mojor2 Complain which complete with financial expense more then 10 days.
I want a solution so that i can find out monthly ratio of Minor1 Minor 2 Major1 Major2
example:: in Jan 2012 60% of Minor1 complain completed. :: in Feb 86% Major2 complain completed.
Regards