Lazy Techs...

robbarba

Board Regular
Joined
Apr 17, 2016
Messages
79
Office Version
  1. 365
Platform
  1. Windows
The format is suppose to be that of line 3 but we get answers such as 4, 5, 6, 7 how can i correctly get the results ?


Book9.xlsx
AB
1Resolution
2user reports that BEx is working now. No need for refreshNo Device In Resolution
3New Device : D261488 Old Device: D224917Old Device: D224917
48-10-22 - INC000003879569 - Service Request Dominguez Hills S/C, DM Hills, CA Old Device: D216495 New Device: D262146 Delivered, Installed and configured new device replacing old device Installed all required applications Copied and restored all clients data Jeff Lindberg Service Request Complete Resolving ticketOld Device: D216495
5replaced old d229262 with D262555 newNo Device In Resolution
6Guadalupe J. Aviles 8/1/2022 INC000003924470 Refreshed D229755 (7480) with D259495 on 7/22/2022 due to system instability, slowness caused by unrecoverable OS corruption. New 5420 laptop profiled and tested onsite by EU. IBCNo Device In Resolution
7replaced old: D231170 with D260176 newNo Device In Resolution
Sheet1
Cell Formulas
RangeFormula
B2:B7B2=IFERROR(TEXTJOIN(CHAR(10),,FILTERXML("<k><m>"&SUBSTITUTE(A2,CHAR(10),"</m><m>")&"</m></k>","//m[starts-with(.,'Old Device')]")),"No Device In Resolution")
 

Excel Facts

How to find 2nd largest value in a column?
MAX finds the largest value. =LARGE(A:A,2) will find the second largest. =SMALL(A:A,3) will find the third smallest
You have a data design problem, not a lazy tech problem. Reformat your data entry sheet to have one column for New Device and one column for Old Device. Do not use free-form text entry when you want specific data in a specific format.
 
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