Identify who raised a ticket

Excel4dummmmy

New Member
Joined
Jul 31, 2023
Messages
6
Office Version
  1. 2021
Platform
  1. Windows
I have a daily data export that currently only identifies who raised a ticket with the associate's staff ID rather than name.
I would like a formula to identify if their ID number down column B and populate in column C

Ticket numberRaised byAssociate Name
ABCDE1
123​
?
ABCDE2
456​
?
ABCDE3
789​
?

Any help would be appreciated
 

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First of all you haven't provided any data, so how can we know the names?
Second, please post an example with data and the result you wish to achieve.
 
Upvote 0
Hi & welcome to MrExcel.
If you have a list of IDs & there names, then you could use Vlookup.
 
Upvote 0
This is all the data that I have in columns A & B. ie. ticket number and raised by is their staff ID number. I want to be able to identify tickets raised by John's staff number and populate his name against any entries with his staff number
Ticket numberRaised byAssociate Name
ABCDE1
123​
John
ABCDE2
456​
Mary
ABCDE3
789​
Sarah
 
Upvote 0
Hi & welcome to MrExcel.
If you have a list of IDs & there names, then you could use Vlookup.
Thank you :) I do have a list of names and IDs. What would be the best Vlookup formula here? The report has about 500 rows (changes daily)
 
Upvote 0
But what sheet & what cells is that data in?
 
Upvote 0
And the cells with the ID's & names?
 
Upvote 0

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