Formula Assistance

DarrenF

Board Regular
Joined
Jun 9, 2014
Messages
90
I have 2 columns of time stamps that track when a case owner changes hands and would like to pull the last time stamp when the case was closed (In Bold - column E) and subtract it from the time the case was opened (In Bold - column C). Is it possible to search the first time for case # 12806301 appears and return it to a cell and search for the last time for case # 12806301 and subtract it to see how long the ticket was opened for?

[TABLE="width: 720"]
<colgroup><col span="5"></colgroup><tbody>[TR]
[TD]B[/TD]
[TD]C[/TD]
[TD]D[/TD]
[TD]E[/TD]
[TD]F[/TD]
[/TR]
[TR]
[TD]12806301[/TD]
[TD]10/1/2018 6:27[/TD]
[TD]Inbound Queue[/TD]
[TD]10/1/2018 6:47[/TD]
[TD]Virginia Mason[/TD]
[/TR]
[TR]
[TD]12806301[/TD]
[TD]10/1/2018 6:47[/TD]
[TD]Virginia Mason[/TD]
[TD]10/1/2018 9:31[/TD]
[TD]Tech Queue[/TD]
[/TR]
[TR]
[TD]12806301[/TD]
[TD]10/1/2018 9:31[/TD]
[TD]Tech Queue[/TD]
[TD]10/1/2018 10:10[/TD]
[TD]Jimmy Johns[/TD]
[/TR]
[TR]
[TD]12806301[/TD]
[TD]10/1/2018 10:10[/TD]
[TD]Jimmy Johns[/TD]
[TD]10/2/2018 9:28[/TD]
[TD]Jimmy Johns[/TD]
[/TR]
</tbody>[/TABLE]
 

Excel Facts

Does the VLOOKUP table have to be sorted?
No! when you are using an exact match, the VLOOKUP table can be in any order. Best-selling items at the top is actually the best.

Excel 2010
BCDEFGH
1
21280630110-01-18 6:27Inbound Queue10-01-18 6:47Virginia Mason10-01-18 6:2710-02-18 9:28
31280630110-01-18 6:47Virginia Mason10-01-18 9:31Tech Queue
41280630110-01-18 9:31Tech Queue10-01-18 10:10Jimmy Johns
51280630110-01-18 10:10Jimmy Johns10-02-18 9:28Jimmy Johns
61280632210-01-18 10:10Jimmy Johns10-02-18 10:28Jimmy Johns
3e
Cell Formulas
RangeFormula
G2=AGGREGATE(15,6,$C$2:$C$12/($B$2:$B$12=B2),1)
H2=AGGREGATE(14,6,$E$2:$E$12/($B$2:$B$12=B2),1)
 
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