Alice Morland
New Member
- Joined
- Apr 26, 2018
- Messages
- 37
Hi guys and girls,
Here's me hoping there's an easy way to produce this. Help will be enormously appreciated!
In short, this is the situation: I have one Support Case which went through different Stages on different Dates:
[TABLE="class: grid, width: 500"]
<tbody>[TR]
[TD]Case Number[/TD]
[TD]Change ID[/TD]
[TD]Change Date[/TD]
[TD]Old Status[/TD]
[TD]New Status[/TD]
[/TR]
[TR]
[TD]222[/TD]
[TD]aaaaaaa[/TD]
[TD]01/01/2018[/TD]
[TD]None[/TD]
[TD]Created[/TD]
[/TR]
[TR]
[TD]222[/TD]
[TD]eeeeeee[/TD]
[TD]05/05/2018[/TD]
[TD]Created[/TD]
[TD]In Progress[/TD]
[/TR]
[TR]
[TD]222[/TD]
[TD]gggggg[/TD]
[TD]07/07/2018[/TD]
[TD]In Progress[/TD]
[TD]On Hold[/TD]
[/TR]
</tbody>[/TABLE]
Goal: in the first row, (change ID aaaaaaa) I need to add the next change date (so change ID eeeeeeee, 05/05/2018).
Why?: because I need to learn how long did it stay in that status.
Problem: I have no idea how to determine which row that is.
Help a girl out
Alice
Here's me hoping there's an easy way to produce this. Help will be enormously appreciated!
In short, this is the situation: I have one Support Case which went through different Stages on different Dates:
[TABLE="class: grid, width: 500"]
<tbody>[TR]
[TD]Case Number[/TD]
[TD]Change ID[/TD]
[TD]Change Date[/TD]
[TD]Old Status[/TD]
[TD]New Status[/TD]
[/TR]
[TR]
[TD]222[/TD]
[TD]aaaaaaa[/TD]
[TD]01/01/2018[/TD]
[TD]None[/TD]
[TD]Created[/TD]
[/TR]
[TR]
[TD]222[/TD]
[TD]eeeeeee[/TD]
[TD]05/05/2018[/TD]
[TD]Created[/TD]
[TD]In Progress[/TD]
[/TR]
[TR]
[TD]222[/TD]
[TD]gggggg[/TD]
[TD]07/07/2018[/TD]
[TD]In Progress[/TD]
[TD]On Hold[/TD]
[/TR]
</tbody>[/TABLE]
Goal: in the first row, (change ID aaaaaaa) I need to add the next change date (so change ID eeeeeeee, 05/05/2018).
Why?: because I need to learn how long did it stay in that status.
Problem: I have no idea how to determine which row that is.
Help a girl out
Alice