01-11-2023-CC.csv |
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| A | B | C | D | E | F | G | H | I | J | K |
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1 | WEK | CREADTED_DATE | SR_NUM | PH_NUMBER | SR_AREA | SR_SUB_AREA | COMPLAINT_TYPE | COMPLAINT_SOURCE | X_STC_REGION | X_STC_TECHNOLOGY | CITC_REGION |
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2 | 44 | 31-10-2023 | 1-1390237452253 | 114533684 | Internet | Slow Browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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3 | 44 | 31-10-2023 | 1-1390244536459 | 112332957 | Jawwy TV | Remote Faulty | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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4 | 44 | 31-10-2023 | 1-1390246167261 | 112487262 | Jawwy TV | STB Faulty | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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5 | 44 | 31-10-2023 | 1-1390245940667 | 112490196 | Jawwy TV | STB Faulty | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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6 | 44 | 31-10-2023 | 1-1390250532717 | 112301846 | More than one service affected | Telephone& Internet problem | Technical | Normal | CENTER | FTTH | Riyadh_Province |
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7 | 44 | 31-10-2023 | 1-1390251806517 | 112361924 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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8 | 44 | 31-10-2023 | 1-1390252259388 | 112403043 | VOIP | Make a Call issue | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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9 | 44 | 31-10-2023 | 1-1390252439245 | 114226145 | Jawwy TV | Interruption in the Video | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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10 | 44 | 31-10-2023 | 1-1390256105781 | 112227477 | Internet | Browsing intermittent | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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11 | 44 | 31-10-2023 | 1-1390257897326 | 116310407 | VOIP | No dial tone | Technical | Normal | CENTER | FTTH | Riyadh_Province |
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12 | 44 | 31-10-2023 | 1-1390258824237 | 112354228 | More than one service affected | Loss of signal | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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13 | 44 | 31-10-2023 | 1-1390262073505 | 114028634 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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14 | 44 | 31-10-2023 | 1-1390261535420 | 112306830 | Internet | OLO ONT Down | Technical | Normal | CENTER | FTTH | Riyadh_Province |
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15 | 44 | 31-10-2023 | 1-1390263001356 | 112388694 | More than one service affected | Loss of signal | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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16 | 44 | 31-10-2023 | 1-1390264085500 | 114853224 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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17 | 44 | 31-10-2023 | 1-1390263509864 | 112314795 | Jawwy TV | Freezing / Jittering | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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18 | 44 | 31-10-2023 | 1-1390268330823 | 112427508 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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19 | 44 | 31-10-2023 | 1-1390269390984 | 112578743 | Internet | No Internet connection | Technical | Normal | CENTER | FTTH | Riyadh_Province |
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20 | 44 | 31-10-2023 | 1-1390269410612 | 112302132 | More than one service affected | Loss of signal | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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21 | 44 | 31-10-2023 | 1-1390269126846 | 114556352 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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22 | 44 | 31-10-2023 | 1-1390275762429 | 112416873 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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23 | 44 | 31-10-2023 | 1-1390277091803 | 114495722 | VOIP | No dial tone | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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24 | 44 | 1/11/2023 | 1-1390285606882 | 112481276 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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25 | 44 | 1/11/2023 | 1-1390294945535 | 112344307 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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26 | 44 | 1/11/2023 | 1-1390293061973 | 112785245 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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27 | 44 | 1/11/2023 | 1-1390295583158 | 112055064 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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28 | 44 | 1/11/2023 | 1-1390295362265 | 112277180 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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29 | 44 | 1/11/2023 | 1-1390295165799 | 114850852 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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30 | 44 | 1/11/2023 | 1-1390293062914 | 114239633 | More than one service affected | Loss of signal | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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31 | 44 | 1/11/2023 | 1-1390296714514 | 114780763 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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32 | 44 | 1/11/2023 | 1-1390297499134 | 112750793 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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33 | 44 | 1/11/2023 | 1-1390293091903 | 112293205 | Internet | Baity Wi-Fi Mesh | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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34 | 44 | 1/11/2023 | 1-1390300146077 | 114002019 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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35 | 44 | 1/11/2023 | 1-1390299536501 | 112317131 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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36 | 44 | 1/11/2023 | 1-1390305091624 | 112316870 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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37 | 44 | 1/11/2023 | 1-1390303638599 | 112544789 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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38 | 44 | 1/11/2023 | 1-1390307765106 | 114765513 | Internet | Speed Upgrade | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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39 | 44 | 1/11/2023 | 1-1390308506394 | 112225247 | More than one service affected | Loss of signal | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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40 | 44 | 1/11/2023 | 1-1390312320047 | 114800794 | Jawwy TV | Remote Faulty | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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41 | 44 | 1/11/2023 | 1-1390316584704 | 112783874 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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42 | 44 | 1/11/2023 | 1-1390318496759 | 112476714 | Internet | Browsing intermittent | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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43 | 44 | 1/11/2023 | 1-1390321636967 | 114389960 | More than one service affected | Loss of signal | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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44 | 44 | 1/11/2023 | 1-1390322903294 | 114024546 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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45 | 44 | 1/11/2023 | 1-1390322904565 | 114315974 | More than one service affected | Loss of signal | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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46 | 44 | 1/11/2023 | 1-1390323853547 | 114005124 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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47 | 44 | 1/11/2023 | 1-1390323666500 | 114419298 | VOIP | No dial tone | Technical | Normal | Central | FTTH | Riyadh_Province |
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48 | 44 | 1/11/2023 | 1-1390325985408 | 112401535 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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49 | 44 | 1/11/2023 | 1-1390326514069 | 112571007 | Internet | Modem Faulty | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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50 | 44 | 1/11/2023 | 1-1390327112234 | 112052264 | Internet | No Internet connection | Technical | Normal | Center | FTTH | Riyadh_Province |
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51 | 44 | 1/11/2023 | 1-1390329719926 | 114750061 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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52 | 44 | 1/11/2023 | 1-1390330541430 | 114200027 | More than one service affected | OLO ONT Down | Technical | Normal | Center | FTTH | Riyadh_Province |
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53 | 44 | 1/11/2023 | 1-1390333507082 | 112251178 | Internet | Slow Browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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54 | 44 | 1/11/2023 | 1-1390333334916 | 112005537 | Internet | OLO ONT Down | Technical | Normal | Central | FTTH | Riyadh_Province |
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55 | 44 | 1/11/2023 | 1-1390333518174 | 112475180 | More than one service affected | All services not working | Technical | Normal | CENTER | FTTH | Riyadh_Province |
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56 | 44 | 1/11/2023 | 1-1390334555825 | 114834761 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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57 | 44 | 1/11/2023 | 1-1390334556793 | 112176104 | Internet | Baity Wi-Fi Mesh | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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58 | 44 | 1/11/2023 | 1-1390335865165 | 112442329 | Internet | Browsing intermittent | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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59 | 44 | 1/11/2023 | 1-1390334567395 | 112180552 | More than one service affected | Loss of signal | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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60 | 44 | 1/11/2023 | 1-1390337326816 | 112223670 | Internet | Slow Browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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61 | 44 | 1/11/2023 | 1-1390337334751 | 112135225 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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62 | 44 | 1/11/2023 | 1-1390335631976 | 114022521 | More than one service affected | OLO ONT Down | Technical | Normal | Central | FTTH | Riyadh_Province |
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63 | 44 | 1/11/2023 | 1-1390337843007 | 114069751 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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64 | 44 | 1/11/2023 | 1-1390337987448 | 112204337 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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65 | 44 | 1/11/2023 | 1-1390317763205 | 114035736 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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66 | 44 | 1/11/2023 | 1-1390338656153 | 112414571 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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67 | 44 | 1/11/2023 | 1-1390339208838 | 172219076 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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68 | 44 | 1/11/2023 | 1-1390339903742 | 112472956 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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69 | 44 | 1/11/2023 | 1-1390339997962 | 115622915 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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70 | 44 | 1/11/2023 | 1-1390340802950 | 114082242 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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71 | 44 | 1/11/2023 | 1-1390340072214 | 112496970 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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72 | 44 | 1/11/2023 | 1-1390330176635 | 112486007 | More than one service affected | Loss of signal | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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73 | 44 | 1/11/2023 | 1-1390339748709 | 112097241 | More than one service affected | Loss of signal | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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74 | 44 | 1/11/2023 | 1-1390341316751 | 112307590 | Jawwy TV | STB Faulty | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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75 | 44 | 1/11/2023 | 1-1390341370804 | 112254084 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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76 | 44 | 1/11/2023 | 1-1390342257330 | 112132977 | Internet | Slow Browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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77 | 44 | 1/11/2023 | 1-1390342150886 | 114082931 | Internet | Slow Browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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78 | 44 | 1/11/2023 | 1-1390342513180 | 114454887 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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79 | 44 | 1/11/2023 | 1-1390343021567 | 112966849 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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80 | 44 | 1/11/2023 | 1-1390342968746 | 112402857 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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81 | 44 | 1/11/2023 | 1-1390343345300 | 112054836 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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82 | 44 | 1/11/2023 | 1-1390344172608 | 114792224 | IOT Smart Service | IOT Complaint | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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83 | 44 | 1/11/2023 | 1-1390345441513 | 114764939 | Internet | Slow Browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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84 | 44 | 1/11/2023 | 1-1390345556569 | 112290384 | Internet | Modem Faulty | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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85 | 44 | 2/11/2023 | 1-1390361869479 | 114004471 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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86 | 44 | 2/11/2023 | 1-1390361211514 | 112424397 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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87 | 44 | 2/11/2023 | 1-1390362329382 | 112385891 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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88 | 44 | 2/11/2023 | 1-1390361652325 | 112111553 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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89 | 44 | 2/11/2023 | 1-1390363277143 | 114556041 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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90 | 44 | 2/11/2023 | 1-1390360816703 | 112293295 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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91 | 44 | 2/11/2023 | 1-1390363857538 | 112297476 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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92 | 44 | 2/11/2023 | 1-1390363858397 | 112490628 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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93 | 44 | 2/11/2023 | 1-1390364081246 | 112359306 | Jawwy TV | STB Faulty | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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94 | 44 | 2/11/2023 | 1-1390363886657 | 112451942 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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95 | 44 | 2/11/2023 | 1-1390364253895 | 112451893 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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96 | 44 | 2/11/2023 | 1-1390364081892 | 114015508 | Internet | Browsing intermittent | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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97 | 44 | 2/11/2023 | 1-1390365259484 | 112262641 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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98 | 44 | 2/11/2023 | 1-1390366002811 | 114034837 | More than one service affected | Loss of signal | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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99 | 44 | 2/11/2023 | 1-1390366617930 | 114810612 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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100 | 44 | 2/11/2023 | 1-1390365643763 | 112220493 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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101 | 44 | 2/11/2023 | 1-1390368021152 | 114573173 | More than one service affected | OLO ONT Down | Technical | Normal | Center | FTTH | Riyadh_Province |
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102 | 44 | 2/11/2023 | 1-1390367689904 | 112521676 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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103 | 44 | 2/11/2023 | 1-1390371028251 | 114667799 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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104 | 44 | 2/11/2023 | 1-1390375161507 | 115621558 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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105 | 44 | 31-10-2023 | 1-1390375228223 | 112268426 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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106 | 44 | 31-10-2023 | 1-1390374404592 | 114747101 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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107 | 44 | 31-10-2023 | 1-1390376293728 | 112048187 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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108 | 44 | 31-10-2023 | 1-1390376650195 | 114950114 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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109 | 44 | 31-10-2023 | 1-1390378065188 | 112339255 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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110 | 44 | 31-10-2023 | 1-1390379791646 | 112275351 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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111 | 44 | 31-10-2023 | 1-1390380107213 | 112443268 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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112 | 44 | 31-10-2023 | 1-1390380107967 | 114886884 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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113 | 44 | 31-10-2023 | 1-1390381223702 | 112571331 | Internet | No Internet connection | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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114 | 44 | 31-10-2023 | 1-1390381223970 | 112490381 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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115 | 44 | 2/11/2023 | 1-1390381417122 | 115621932 | More than one service affected | All services not working | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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116 | 44 | 2/11/2023 | 1-1390381906043 | 112448136 | Internet | Modem Faulty | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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117 | 44 | 2/11/2023 | 1-1390382491385 | 112367674 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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118 | 44 | 2/11/2023 | 1-1390382781111 | 112004485 | Internet | Slow Browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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119 | 44 | 2/11/2023 | 1-1390383483133 | 112454517 | Internet | No browsing | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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120 | 44 | 2/11/2023 | 1-1390383320857 | 112766187 | Internet | Browsing intermittent | Technical | Normal | CENTRAL | FTTH | Riyadh_Province |
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121 | 44 | 2/11/2023 | 1-1390383816294 | 112380271 | More than one service affected | All services not working | Technical | Normal | CENTER | FTTH | Riyadh_Province |
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