Charts don't display

[FrExcel]

Hello everybody, I hope you are doing good.

I am currently facing a predicament on Office 2010 and I wanted to know if somebody had the answer to this tricky question.

After installation everything seems to work except Charts which is quite an issue. I followed the instructions and I even tried to re-install the Microsoft .NET framework and Visual Studio 2010 Tools for Office Runtime but it didn't work...

When I try to make a pivot chart (for example), even if I select "on an existing worksheet" a new tab with written on it "Data for Sheet1 Chart1" displays but no chart, a pivot table interface also appears but when I fill it there is still no chart.

Thanks in advance for your insight on this matter, I am just starting to learn Power Pivot and I am amazed by its capacities, it would be too bad if I couldn't learn it...

 

[mole999]

my first thoughts would be to reinstal the office environment

 

[FrExcel]

my first thoughts would be to reinstal the office environment

Thanks for your input Mole, what's strange is that classical pivot charts are working just fine...
I have to check that but I don't have the CD no more and the key is out of reach for the moment as well...

 

[mole999]

This may lead to an answer

Excel 2010 re-open file with all charts missing

have a read

 

[FrExcel]

Thanks for the read! I have multiple versions on my computer (maybe Office 2013 is jamming the system) but I did not have the preview version... I have to try

 

[StevieJD]

Hi everyone,

I'm having exactly the same problem, but I've never had any other version of office on this machine other than 2010.

However, I have had SQL Server Express 2008R2 and currently SQL Server Express 2012 on this machine - is there any chance that this is the source of the problem?

 

[FrExcel]

Hi everyone,

I'm having exactly the same problem, but I've never had any other version of office on this machine other than 2010.

However, I have had SQL Server Express 2008R2 and currently SQL Server Express 2012 on this machine - is there any chance that this is the source of the problem?

Hello Stevie, that fortunately unfortunate as we will maybe able to determine what is going on by comparing our setup.

It's a good thing I don't have to uninstall other versions of Office, for my part, I am not aware of having other SQL server express, or any other version of SQL Server Express as a matter of fact.

If you agree we can share more information about our common hardware and sofware in order to try what's going on and hopefully correct it.

 

[StevieJD]

Hello Stevie, that fortunately unfortunate as we will maybe able to determine what is going on by comparing our setup.

It's a good thing I don't have to uninstall other versions of Office, for my part, I am not aware of having other SQL server express, or any other version of SQL Server Express as a matter of fact.

If you agree we can share more information about our common hardware and sofware in order to try what's going on and hopefully correct it.

I'll be happy to help to help if I can.

I'm running Windows 7 (64 bit version) and Office 2010 on an HP Probook with an i5 processor.

Is there anything else you would like to know?

 

[FrExcel]

Thanks for the info, I am also running running Windows 7 64 bits version and Office 2010 32 bits, my laptop is an HP Pavilion and the processor is an Intel Core 2 duo.

So far we can rule out the processor which is a start but we are still not quite close to be able to fully use PowerPivot...

 

[mole999]

silly question, does the pivot table part work, and its just a pivot chart issue