What should be a simple counting of rows that does not work

butlerrbrian

New Member
Joined
Jan 30, 2013
Messages
37
I am creating a measure that allows me to calculate the number of contacts (phone/email) made for each enrollment of a new customer. Looking at the table of phone data, I can easily derive the total of phone calls with:

CALCULATE(SUM('Phone Data'[Outbound Call Count]))

This works equally well with email data.

I have another table for enrollments, and each row represents a single enrollment. Knowing that the total number of rows with a creation date in February, 2013 is 573, I measure:

COUNTROWS('Enrollments')

and the pivot returns 64 for the same timeperiod. There is an active relationship to the calendar table in place.

Insight, please - I am getting tired of banging my head on this wall. :banghead:
 

Excel Facts

Control Word Wrap
Press Alt+Enter to move to a new row in a cell. Lets you control where the words wrap.

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