sirgalahad71
New Member
- Joined
- Feb 16, 2016
- Messages
- 3
- Office Version
- 365
- Platform
- Windows
Greetings,
I am trying to get a weighted AHT for a range of data that will vary based on the date range.
Normally to get a weighted AHT you would use the formula: =sumproduct(Vol Range, AHT Range)/Vol Total.
This is my most recent attempt:
'=SUMIFS(C$2:C$100*D$2:D$100,$B$2:$B$100,">="&Text($B$2,"m/d/yyyy"),$B$2:$B$100,"<="&text($B120+6,"m/d/yyyy"))/C120
$B$2:$B$100 = 1/1/2016 to 4/9/2016+
$C$2:$C$100 = The call volume by day.
$D$2:$D$100 = AHT volume by day.
$B$120 = Variable end date.
$C$120 = Total of volume range.
Formula: '=SUMIFS(C$2:C$100,$B$2:$B$100,">="&$B$2,$B$2:$B$100,"<="&$B120)
I have also tried:
'=SUM(SUMIFS(C$2:C$100,$B$2:$B$100,">="&TEXT($B$2,"m/d/yyyy"),$B$2:$B$100,"<="&TEXT($B120,"m/d/yyyy")),SUMIFS(D$2:D$100,$B$2:$B$100,">="&TEXT($B$2,"m/d/yyyy"),$B$2:$B$100,"<="&TEXT($B120,"m/d/yyyy")))/C120
Any assistance would be greatly appreciated.
Thanks
SirGalahad71
I am trying to get a weighted AHT for a range of data that will vary based on the date range.
Normally to get a weighted AHT you would use the formula: =sumproduct(Vol Range, AHT Range)/Vol Total.
This is my most recent attempt:
'=SUMIFS(C$2:C$100*D$2:D$100,$B$2:$B$100,">="&Text($B$2,"m/d/yyyy"),$B$2:$B$100,"<="&text($B120+6,"m/d/yyyy"))/C120
$B$2:$B$100 = 1/1/2016 to 4/9/2016+
$C$2:$C$100 = The call volume by day.
$D$2:$D$100 = AHT volume by day.
$B$120 = Variable end date.
$C$120 = Total of volume range.
Formula: '=SUMIFS(C$2:C$100,$B$2:$B$100,">="&$B$2,$B$2:$B$100,"<="&$B120)
I have also tried:
'=SUM(SUMIFS(C$2:C$100,$B$2:$B$100,">="&TEXT($B$2,"m/d/yyyy"),$B$2:$B$100,"<="&TEXT($B120,"m/d/yyyy")),SUMIFS(D$2:D$100,$B$2:$B$100,">="&TEXT($B$2,"m/d/yyyy"),$B$2:$B$100,"<="&TEXT($B120,"m/d/yyyy")))/C120
Any assistance would be greatly appreciated.
Thanks
SirGalahad71