Using the browse button from within Excel to find a spreadsheet and using Windows Explorer to the same network location, results are different

[ntguy]

I have a client until recently, when using Excel (Microsoft 365 Business Standard), would launch Excel, choose Open | Browse | Mapped Network Drive | specific folder, and open their file(s).
Now, when they use this 'method', the file isn't there, only older files are displayed? When they use Windows Explorer | Browse to same Mapped Network Drive | Specific folder, the .xlsx file is visible, as are the entire contents of the folder, not the abbreviated contents form the "excel browse"

Microsoft 365 apps were updated on the 15th of February, however, the client doesn't recall specifically when the issue started.

I have deleted and remapped the network drive and sign off and on into the Excel with the same results.

 

[Candyman8019]

does the filename in question have any odd characters that are typically not acceptable for a filename? does the file just before that have any odd characters?

 

[ntguy]

It's not really about the filename, it is more about if you browse to the network folder from within excel, you only see a subset of all files (regardless of filename or extension) in the folder view.
If I open Windows Explorer and browse to the same exact location, then all files are visible.

I have been "managing" this small office environment for years and only recently has this become an issue.

I did uninstall OneDrive, however, the issue still exists.

The "workaround" is to always use Explorer, find the file, then open with Excel... just annoying as browsing from excel worked a week ago.

 

[ntguy]

to address your question, no, the file that they're trying to open does not have a special character as the leading character or any other characters not normally found in a filename.

 

[Candyman8019]

In your browse window, you can tell it to show you All files with the filter dropdown. Then it should show you the exact same view as Explorer would.