josepharari
New Member
- Joined
- Jun 30, 2016
- Messages
- 6
Hello all,
I am a total newbie in Excel but I love it and I usually am able to do simple things just by trying until I get it, but this time I am completely stumped as nothing I try works. I will explain why I want to do what I am asking, but if you are not interested feel free to jump to the part with the TL;DR
Basically, I keep a very simple table that logs the hours I call. I work in a call center, and the only information I get is the average time per-call, the total amount of answered calls I have made in a month and the total amount of calls done in the current day (answered and unanswered). I don't get my total time called per day nor my answered calls per day.
What I did was set up several cells to do the calculation for me. First I did a table with every single day and when I get to the office the first thing I do is update manually the number of total answered calls I had at the beginning of the day. I have another cell where I can write the total amount of calls I have made during the day (this updates automatically as I call), I rest the first number from the second number and I get the total answered calls I have made so far that day. I then multiply that number by the average time per-call, and I get the total time I have called during that day.
TL;DR What I am trying to do is set up a function that updates daily with the current day, and then adds that number automatically to the cell number. For example, today is the 30th of June, I get to the office today and I see I have 500 answered calls so I enter "500" into the table next to the "30" which is today. However I then have to change the formula that rests the cell with the total amount of calls (aka this cell) from the cell with the total amount of calls done in the current day manually, from say =A1-B29 to =A1-B30. I have to do that every single day and I was wondering if I somehow could make a formula that would change this automatically. I know =DAY(TODAY()) returns the current date, but so far I have been absolutely unable to insert this into the =A1-BX formula, to something like =A1-B(=DAY(TODAY())).
Any help would be greatly appreciated. Thank you.
I am a total newbie in Excel but I love it and I usually am able to do simple things just by trying until I get it, but this time I am completely stumped as nothing I try works. I will explain why I want to do what I am asking, but if you are not interested feel free to jump to the part with the TL;DR
Basically, I keep a very simple table that logs the hours I call. I work in a call center, and the only information I get is the average time per-call, the total amount of answered calls I have made in a month and the total amount of calls done in the current day (answered and unanswered). I don't get my total time called per day nor my answered calls per day.
What I did was set up several cells to do the calculation for me. First I did a table with every single day and when I get to the office the first thing I do is update manually the number of total answered calls I had at the beginning of the day. I have another cell where I can write the total amount of calls I have made during the day (this updates automatically as I call), I rest the first number from the second number and I get the total answered calls I have made so far that day. I then multiply that number by the average time per-call, and I get the total time I have called during that day.
TL;DR What I am trying to do is set up a function that updates daily with the current day, and then adds that number automatically to the cell number. For example, today is the 30th of June, I get to the office today and I see I have 500 answered calls so I enter "500" into the table next to the "30" which is today. However I then have to change the formula that rests the cell with the total amount of calls (aka this cell) from the cell with the total amount of calls done in the current day manually, from say =A1-B29 to =A1-B30. I have to do that every single day and I was wondering if I somehow could make a formula that would change this automatically. I know =DAY(TODAY()) returns the current date, but so far I have been absolutely unable to insert this into the =A1-BX formula, to something like =A1-B(=DAY(TODAY())).
Any help would be greatly appreciated. Thank you.