FiggyDad
New Member
- Joined
- Jan 30, 2024
- Messages
- 4
- Office Version
- 365
- 2019
- Platform
- Windows
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I am trying to rank the top 5 incident categories for calls to our help desk for each school in our district. I've trying to figure out how to list the other incident categories when a school has a tie. For example, on line 4, School B has Call Issue listed for #1, #2 and #3 because there was a three-way tie for 15 incidents each. It should have listed Call Issue, Chromebook-Broken and Information Provided.
The formulas I am currently using are as follows:
Cell B4: =INDEX($M$1:$GF$1,MATCH(LARGE(M4:GF4,1),M4:GF4,0))
Cell C4: =INDEX(M4:GF4,MATCH(LARGE(M4:GF4,1),M4:GF4,0))
Cell D4: =INDEX($M$1:$GF$1,MATCH(LARGE(M4:GF4,2),M4:GF4,0))
Cell E4: =INDEX(M4:GF4,MATCH(LARGE(M4:GF4,2),M4:GF4,0))
Etc... There are 172 different categories (which in the example begin on column M) currently so the spreadsheet goes on and on.
Thank you and I hope I can get this resolved as I'm bashing my head against the wall to figure this one out.
The formulas I am currently using are as follows:
Cell B4: =INDEX($M$1:$GF$1,MATCH(LARGE(M4:GF4,1),M4:GF4,0))
Cell C4: =INDEX(M4:GF4,MATCH(LARGE(M4:GF4,1),M4:GF4,0))
Cell D4: =INDEX($M$1:$GF$1,MATCH(LARGE(M4:GF4,2),M4:GF4,0))
Cell E4: =INDEX(M4:GF4,MATCH(LARGE(M4:GF4,2),M4:GF4,0))
Etc... There are 172 different categories (which in the example begin on column M) currently so the spreadsheet goes on and on.
Thank you and I hope I can get this resolved as I'm bashing my head against the wall to figure this one out.