Hi guys,
If you guys could help me it would be great.
so basically I have a spreadsheet of Daily SLA that needs # of Cases and Cases Processed added.
I couldnt figure out and I have searched google and youtube.
Column A just has the name of the Task (i.e. Logging voicemail SLA#1) because index/match doesnt work with merged cells.
I want the sum of each SLA at the bottom here. Originally I just added each cell but updates and more SLA were being added that editing them manually is time consuming =SUM(H18,H19,H20,H21,H22,H24,H92,H93,H94,H95).
the SLAs and Site (YYZ1, etc) are all scattered throughout the chart.
i.e. Logging voicemail SLA#1 are row 18-24 and 92-94 but are sorted by sites (YYZ1,YYZ2,etc)
If this is possible or if there is a better way, please let me know.
Much appreciated.
Thank you in advanced.
If you guys could help me it would be great.
so basically I have a spreadsheet of Daily SLA that needs # of Cases and Cases Processed added.
I couldnt figure out and I have searched google and youtube.
Column A just has the name of the Task (i.e. Logging voicemail SLA#1) because index/match doesnt work with merged cells.
I want the sum of each SLA at the bottom here. Originally I just added each cell but updates and more SLA were being added that editing them manually is time consuming =SUM(H18,H19,H20,H21,H22,H24,H92,H93,H94,H95).
the SLAs and Site (YYZ1, etc) are all scattered throughout the chart.
i.e. Logging voicemail SLA#1 are row 18-24 and 92-94 but are sorted by sites (YYZ1,YYZ2,etc)
If this is possible or if there is a better way, please let me know.
Much appreciated.
Thank you in advanced.
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