Struggling to create % of Fails in pivot tables

phillipscrfc

New Member
Joined
Jul 15, 2023
Messages
1
Office Version
  1. 365
Platform
  1. Windows
Hi All

I have some raw data that I receive daily that from a QA perspective has 31 potential questions that we evaluate our staff on. These are either N/A, Pass or Fail depending on the case type.

I can pull the over number of fails etc but through pivot table i cannot generate the %fail of each question for each agent in a table.

Any help would be appreciated.
 

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Excel Facts

What is =ROMAN(40) in Excel?
The Roman numeral for 40 is XL. Bill "MrExcel" Jelen's 40th book was called MrExcel XL.
Your data is better suited to having a formula in a column to the right of the data that calculates the percentage you want.
 
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