If your cells are formatted as General and you see the dashes, then the SSNs are text strings.
In this case, formatting would not work -- try using the following formula:
Thanks this works when I reference the cell. How can I incorporate the existing formula =IFERROR(INDEX(DTS_SSN,(MATCH(TASS_DTS_ID,DTS_ID,0))),"") with
=TEXT(SUBSTITUTE(A1,"-",""),"000000000")
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