Hey all,
I have some bespoke SLA's I need to assign to burndown some workloads. The workloads will be numerical. Is it possible to create a formula for the below? Kind regards
50% resolved in less than 7 business days
90% resolved in less than 14 business days
95% resolved in less than 30 business days
100% resolved in less than 45 business days
I have some bespoke SLA's I need to assign to burndown some workloads. The workloads will be numerical. Is it possible to create a formula for the below? Kind regards
50% resolved in less than 7 business days
90% resolved in less than 14 business days
95% resolved in less than 30 business days
100% resolved in less than 45 business days