Rtd

[voltrader]

I am/ was using E- signal Q link 2.0 which was running on DDE, and I deleted & upgraded to Esignal Q link 3.0 which runs on an RTD. The uninstall, re-install process was messy and the rep that assisted me even had me delete some Q link files from the registry. After the Q link re-install I noticed a separate excel file workbook that I use for some quotes by a different providers (Knight Direct) RTD stopped working. I tried changing the ports for the second RTD, but that did not work. I than tried to test the RTD in new workbooks- which froze & crashed excel. I noticed the other RTD (Knight Direct) as listed on excel option "Inactive application add ins" I tried manually highlighting the add in, and opening the add-in manager the RTD (Knight Direct) was not available to select. I called Knight Direct's support & they couldn't figure it out. They told me their RTD should automatically be enabled. I have been running Esignal Q-link DDE and Knight Direct RTD for 2 years without any issues.

I am unsure if un-installing, & re-installing excel . Or deleting Qlink 2.0 and re-installing will work.
Does anyone have any thoughts?

Thanks!