Basically i have an NPS or net promoter score and a count of surveys but need to figure out a way to reverse calculate the amount of promoters. Passives, and detractors that make up that score.
Calculation steps to get score as follows:
(Promoters / total survey)-(detractors / total survey)= nps score however i need to take the score and survey total and calculate promoter, passive, detractor mix. Could a macro possibly do this?
Calculation steps to get score as follows:
(Promoters / total survey)-(detractors / total survey)= nps score however i need to take the score and survey total and calculate promoter, passive, detractor mix. Could a macro possibly do this?