Print Preview Issue/Annoyance.

[delaneyjm]

Hey All,

Been trying to troubleshoot this issue for a user in my office. End user is using Excel 2003. She has a spreadsheet that has multiple sections and text formatted in color. When she chooses Print Preview, all the colored sections show up as Grey. When the document is printed, it does print correctly in color. All other applications are not affected by this.

I've tried changing printer settings, printer drivers, starting Excel in safe mode, starting Excel as if it's being run for the first time, and renamed the .XLB file to .XLB.OLD. None have corrected this. I haven't reinstalled Excel yet, but would prefer to avoid that step if possible.

Anything I can tell this user?

 

[MrKowz]

Try going to File>Print, make sure the currently chosen printer is a color printer. Then go to Properties and see if there is any drop down box to change it from B&W (or Greyscale) to Color. That's the only way I'm aware of.