Gingertrees
Well-known Member
- Joined
- Sep 21, 2009
- Messages
- 697
(Why hasn't Access fixed this? It's been a problem since the beginning of MS Office!!!)
I'm tracking calls to customers. So I've got a form including customer info (name, address, etc), and a subform within it for recording call data (date, caller, result code [1-10], notes, etc). The top form is successfully locked down, but subform records keep being overwritten. This seems to be because the 1st call record is always on top.
My needs:
When I look up consumer Jane Smith, and she has 23 call records, I want it to show me a new (blank) call record to be added.
DIFFICULTY:
the existing 23 call records need to be able to be browsed, so straight "data entry" mode isn't an option. In rare cases, there may be a mistake that will need to be edited in an old call.
DIFFICULTY 2:
The call subform includes text fields as well as dropdowns (list boxes) and date fields. These should not be editing in the vast majority of cases (EXCEPT for the occasional typing error that needs correction).
Can you help me?
I'm tracking calls to customers. So I've got a form including customer info (name, address, etc), and a subform within it for recording call data (date, caller, result code [1-10], notes, etc). The top form is successfully locked down, but subform records keep being overwritten. This seems to be because the 1st call record is always on top.
My needs:
When I look up consumer Jane Smith, and she has 23 call records, I want it to show me a new (blank) call record to be added.
DIFFICULTY:
the existing 23 call records need to be able to be browsed, so straight "data entry" mode isn't an option. In rare cases, there may be a mistake that will need to be edited in an old call.
DIFFICULTY 2:
The call subform includes text fields as well as dropdowns (list boxes) and date fields. These should not be editing in the vast majority of cases (EXCEPT for the occasional typing error that needs correction).
Can you help me?