I have a large customer base approx 5000 in number. Each one buys according to a trend. That is some buy every month, some once in two months, some once in every three months etc. Our product / service is such that if at the right time our sales officers do not approaches the customer then they will buy from any one(Competitors) who has approached them at right time. Hence we manually check out the buying ternd / pattern from the 5000 odd customer data base and inform the concerned sales officer to approach them. Now doing the same manually is very tough task.
Is there any way in excel that can automatically check the buying trend / pattern and highlight such custtomers who need to be approached in a given month.
We have Customers listed under column A ( Like customers in A1, A2, A3....). Buying pattern in columns B,C,D....for April, May, June .....Once a customer makes a purchase in a given month that cell changes its colour to pink due to conditional formating, and the blank cell turn yellow. Presently we note this colour pattern manually and note the customer and inform the sales officers.
PLease help.
Is there any way in excel that can automatically check the buying trend / pattern and highlight such custtomers who need to be approached in a given month.
We have Customers listed under column A ( Like customers in A1, A2, A3....). Buying pattern in columns B,C,D....for April, May, June .....Once a customer makes a purchase in a given month that cell changes its colour to pink due to conditional formating, and the blank cell turn yellow. Presently we note this colour pattern manually and note the customer and inform the sales officers.
PLease help.