Hello all,
I've made some observations on how PP loads and am wondering if others are seeing the same issue. We are using Excel 2010. PP does not always load on startup for some of our users. Here the the situations of when it does and doesn't.
Open Excel, go to Options/Add-Ins/Com Add-ins/check the PP checkbox, click OK - PP starts.
Close Excel, reopen, PP loads - repeat - works every time.
Close Excel, go to any Excel file - local or network share - xls, xlw, doesn't matter location or type - and click on the file, Excel opens, PP does not load.
Close the file, close Excel, Open Excel, go to Options/Add-Ins/Com Add-ins/check the PP checkbox, click OK - PP starts.
Now, either open a file using the open icon, or navigate to any of the same files and PP stays loaded.
Thus, selecting an Excel file to open before opening Excel - PP does not to load and stays unloaded until reactivated.
I've tried this on different PCs - some folks PP loads every time, some folks it works like above. No errors, nothing in event viewer.
Any ideas on how to get PP to load every time on all PCs? - all running Win7 sp1 64-bit, Office 2010 Pro
Thanks,
JNM
I've made some observations on how PP loads and am wondering if others are seeing the same issue. We are using Excel 2010. PP does not always load on startup for some of our users. Here the the situations of when it does and doesn't.
Open Excel, go to Options/Add-Ins/Com Add-ins/check the PP checkbox, click OK - PP starts.
Close Excel, reopen, PP loads - repeat - works every time.
Close Excel, go to any Excel file - local or network share - xls, xlw, doesn't matter location or type - and click on the file, Excel opens, PP does not load.
Close the file, close Excel, Open Excel, go to Options/Add-Ins/Com Add-ins/check the PP checkbox, click OK - PP starts.
Now, either open a file using the open icon, or navigate to any of the same files and PP stays loaded.
Thus, selecting an Excel file to open before opening Excel - PP does not to load and stays unloaded until reactivated.
I've tried this on different PCs - some folks PP loads every time, some folks it works like above. No errors, nothing in event viewer.
Any ideas on how to get PP to load every time on all PCs? - all running Win7 sp1 64-bit, Office 2010 Pro
Thanks,
JNM