NPS calculation : For date and till date

avicric

Board Regular
Joined
Apr 24, 2017
Messages
59
Office Version
  1. 2019
Platform
  1. Windows
Hi all,
Need help to get For date and till date NPS score....

Example :
For DateTill Date
DatePromoterDetractorPassivetotal responseNPS scoreNPS score
1​
10​
3​
1​
14​
50
50​
2​
20​
1​
5​
26​
73
65​
3​
5​
6​
0​
11​
-9
49​
total
35​
10​
6​
51​
49
 

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Try something like:
Book1
ABCDEFG
1DatePromoterDetractorPassivetotal responseDaily NPSRunning NPS
211031145050
322015267365
4356011-949
5Total351065149
Sheet1
Cell Formulas
RangeFormula
E2:E4E2=SUM(B2:D2)
F2:F4F2=ROUND(([@Promoter]-[@Detractor])/SUM(NPSData[@[Promoter]:[Passive]])*100,0)
G2:G4G2=ROUND((SUM($B$2:$B2)-SUM($C$2:$C2))/SUM($B$2:$D2)*100,0)
B5B5=SUBTOTAL(109,[Promoter])
C5C5=SUBTOTAL(109,[Detractor])
D5D5=SUBTOTAL(109,[Passive])
E5E5=SUBTOTAL(109,[total response])
F5F5=ROUND((NPSData[[#Totals],[Promoter]]-NPSData[[#Totals],[Detractor]])/SUM(NPSData[[#Totals],[Promoter]:[Passive]])*100,0)
 
Upvote 0
Try something like:
Book1
ABCDEFG
1DatePromoterDetractorPassivetotal responseDaily NPSRunning NPS
211031145050
322015267365
4356011-949
5Total351065149
Sheet1
Cell Formulas
RangeFormula
E2:E4E2=SUM(B2:D2)
F2:F4F2=ROUND(([@Promoter]-[@Detractor])/SUM(NPSData[@[Promoter]:[Passive]])*100,0)
G2:G4G2=ROUND((SUM($B$2:$B2)-SUM($C$2:$C2))/SUM($B$2:$D2)*100,0)
B5B5=SUBTOTAL(109,[Promoter])
C5C5=SUBTOTAL(109,[Detractor])
D5D5=SUBTOTAL(109,[Passive])
E5E5=SUBTOTAL(109,[total response])
F5F5=ROUND((NPSData[[#Totals],[Promoter]]-NPSData[[#Totals],[Detractor]])/SUM(NPSData[[#Totals],[Promoter]:[Passive]])*100,0)
Thank you Misca...
But i was looking for a measure for these....
 
Upvote 0
DAX measure? My bad.

DAX measures are a bit more tricky to write / understand without seeing the datamodel. I created a super simple model by unpivoting the Promoters, Detractors and Passives to a Role column and the values to a Score column. I also changed the Dates to actual dates. This way my Facts table ("Scores") had three columns and I created a date table which was connected to the Date column of my fact table.

Then I created a few helper measures and the actual NPS measures:
Code:
Total Responses:=sum(Scores[Score])
Promoters:=CALCULATE([Total Responses],Scores[Role]="Promoter")
Detractors:=CALCULATE([Total Responses],Scores[Role]="Detractor")

NPS:=ROUND(DIVIDE([Promoters]-[Detractors],[Total Responses])*100,0)

Running NPS :=
VAR DataEndDate =
    MAX ( Scores[Date] )
VAR EndDate =
    MIN ( MAX ( 'Calendar'[Date] ), DataEndDate )
VAR DateRange =
    FILTER ( ALLSELECTED ( 'Calendar' ), 'Calendar'[Date] <= EndDate )
RETURN
    CALCULATE ( [NPS], DateRange )
Hide at least the Date and Score columns from the fact table and use the Date table to filter the dates.
 
Upvote 0
Solution
DAX measure? My bad.

DAX measures are a bit more tricky to write / understand without seeing the datamodel. I created a super simple model by unpivoting the Promoters, Detractors and Passives to a Role column and the values to a Score column. I also changed the Dates to actual dates. This way my Facts table ("Scores") had three columns and I created a date table which was connected to the Date column of my fact table.

Then I created a few helper measures and the actual NPS measures:
Code:
Total Responses:=sum(Scores[Score])
Promoters:=CALCULATE([Total Responses],Scores[Role]="Promoter")
Detractors:=CALCULATE([Total Responses],Scores[Role]="Detractor")

NPS:=ROUND(DIVIDE([Promoters]-[Detractors],[Total Responses])*100,0)

Running NPS :=
VAR DataEndDate =
    MAX ( Scores[Date] )
VAR EndDate =
    MIN ( MAX ( 'Calendar'[Date] ), DataEndDate )
VAR DateRange =
    FILTER ( ALLSELECTED ( 'Calendar' ), 'Calendar'[Date] <= EndDate )
RETURN
    CALCULATE ( [NPS], DateRange )
Hide at least the Date and Score columns from the fact table and use the Date table to filter the dates.
Awesome!!!!
Thanks you for taking the time....
⭐⭐⭐⭐⭐
 
Upvote 0

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