Thanks for the help- I'd like to pull out the "ROOM:" data out of each of these into a separate cell if possible.
More Examples:
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ISSUE: PROJECTOR NOT WORKING
Additional Info: have tech go to the site to replace the lamp and check the projector. Lamp
will be supplied by the customer.
ROOM:RON- Training Room
ONSITE POINT OF CONTACT: BANK 1 // 631-555-1234
POC EMAIL:
A.Bank@one.com
ESC99991
CASE: 327-123456
SO:
FST:DANNY YIM
RSC/SA: MCDANIELS
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ISSUE: Need PARTS ORDERED - X19257-585-WC
ROOM: WC4-2145
ONSITE POINT OF CONTACT: R EWIN//804-555-1234 /CELL: 804-555-7221
POC EMAIL:
R.Ewin@one.com
ESC99992
CASE:112-654321
SO:
FST:NONE
RSC/SA:MCDANIELS
inv#5651111
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ISSUE: one of the drop-down mic is not working
Additional Info: They will definitely need a ladder to check the mic extender and wiring in the ceiling. The tech that was there the other day said it may be the incorrect cable - the tech should bring the correct crossover to daisy chain the 2 mics in case that is the issue
ROOM: ATRM-3-1006 -Team Stand-up room (West)
ONSITE POINT OF CONTACT: PMosely//847.555.1656 (office)// 630.555.0753 (cell)
POC EMAIL:
pmosely@one.com
ESC999923
CASE:112-987654
SO:456123
FST: B EDWARD
RSC/SA:MCDANIELS
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ISSUE: PLACE CAB COOL IN CRDENZA
ROOM:SF-Adaptive Path Knockout Conference
ONSITE POINT OF CONTACT: N.ERES// 408.555.6655
POC EMAIL:
N.Eres@one.com
ESC99985
CASE: 112-566123
SO:345678
PO:876543
FST:NONE
RSC/SA: MCDANIELS
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ISSUE: Screen does not get an image on it.
ROOM: MCL-1318
POC
NAME: E Weine //Mobile: 410-555-0187 | Desk: 703-555-1213
POC EMAIL:
E.Weine@one.com
ESC99514
CASE:112-569623
SO:
FST: PHONE SUPPORT
RSC/SA:MCDANIELS
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ISSUE: CONTROL PANEL NOT RESPONSIVE an RMA on this??
ROOM: WC1-4117
ONSITE
POINT OF CONTACT:R Ewin// Mob: 804-555-7221 //: 804-555-8477
POC
EMAIL:
R.Ewin@one.com
ESC99123
CASE: 332-564567
SO:
FST: PHONE
RSC/SA:MCDANIELS
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