Lilfiger19
New Member
- Joined
- Feb 8, 2014
- Messages
- 7
Hi All!
I am so hoping someone can help me. Is there a way that I can set up more than 1 sublists in excel? Below is the criteria and conditions. I was able to create the Primary List and then the first sub-list but that is it.
Primary List:
Business Unit
1. Majors
2. SBS
Sub Lists 1:
Case Type/Request (All Case Types should link to the primary lists for all business units)
Sub List 2:
Depending on the case selection in sub list 1, this should show the Queue Name and/or Email Address that the case should be routed too.
Below is a screen print to show the setup of the excel file.
Column A is the Business Units
Row 1 is the Case Type/Request
Column B/Row 2 and on are the actual queue names and/or email addresses.
[TABLE="class: cms_table"]
<TBODY>[TR]
[TD="width: 153, bgcolor: transparent"]Business Unit[/TD]
[TD="class: cms_table_xl65, width: 193, bgcolor: transparent"]Manual Billing File(s) uploads[/TD]
[TD="class: cms_table_xl66, width: 157, bgcolor: transparent"]San Dimas Billing Inquiries[/TD]
[/TR]
[TR]
[TD="class: cms_table_xl67, width: 153, bgcolor: transparent"]Majors & SBS[/TD]
[TD="bgcolor: transparent"]SERVICEMB@Test.COM [/TD]
[TD="bgcolor: transparent"]#ACCT-San Dimas[/TD]
[/TR]
[TR]
[TD="class: cms_table_xl68, width: 153, bgcolor: transparent"]CompHR[/TD]
[TD="class: cms_table_xl69, width: 193, bgcolor: transparent"]N/A[/TD]
[TD="class: cms_table_xl69, width: 157, bgcolor: transparent"]N/A[/TD]
[/TR]
</TBODY>[/TABLE]
I am so hoping someone can help me. Is there a way that I can set up more than 1 sublists in excel? Below is the criteria and conditions. I was able to create the Primary List and then the first sub-list but that is it.
Primary List:
Business Unit
1. Majors
2. SBS
Sub Lists 1:
Case Type/Request (All Case Types should link to the primary lists for all business units)
Sub List 2:
Depending on the case selection in sub list 1, this should show the Queue Name and/or Email Address that the case should be routed too.
Below is a screen print to show the setup of the excel file.
Column A is the Business Units
Row 1 is the Case Type/Request
Column B/Row 2 and on are the actual queue names and/or email addresses.
[TABLE="class: cms_table"]
<TBODY>[TR]
[TD="width: 153, bgcolor: transparent"]Business Unit[/TD]
[TD="class: cms_table_xl65, width: 193, bgcolor: transparent"]Manual Billing File(s) uploads[/TD]
[TD="class: cms_table_xl66, width: 157, bgcolor: transparent"]San Dimas Billing Inquiries[/TD]
[/TR]
[TR]
[TD="class: cms_table_xl67, width: 153, bgcolor: transparent"]Majors & SBS[/TD]
[TD="bgcolor: transparent"]SERVICEMB@Test.COM [/TD]
[TD="bgcolor: transparent"]#ACCT-San Dimas[/TD]
[/TR]
[TR]
[TD="class: cms_table_xl68, width: 153, bgcolor: transparent"]CompHR[/TD]
[TD="class: cms_table_xl69, width: 193, bgcolor: transparent"]N/A[/TD]
[TD="class: cms_table_xl69, width: 157, bgcolor: transparent"]N/A[/TD]
[/TR]
</TBODY>[/TABLE]