Multiple Lookups & Merged Cells

bqbowden

New Member
Joined
Nov 15, 2013
Messages
5
Not sure where to even start on this one - hopefully someone can help direct me.

I need to look up a person (i.e. Agent: 63517 Acker, James) then from there, find the section called "Total for xxxx" (i.e. Total for 63517 Acker, James), the find "Available and pull/get the Percent in Adherence. I have a long list of agents I need to do this for. Plus, some cells are merged and/or hidden.


[TABLE="width: 722"]
<tbody>[TR]
[TD="colspan: 21"]Agent: 63517 Acker, James[/TD]
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[/TR]
[TR]
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[TD="colspan: 23"]Weekly Summary: 3/1/18 - 3/7/18[/TD]
[/TR]
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[TD="colspan: 3"]Scheduled Activities[/TD]
[TD="colspan: 2"]Scheduled Time[/TD]
[TD="colspan: 2"]Actual Time[/TD]
[TD="colspan: 2"]Min. in Adherence[/TD]
[TD="colspan: 2"]Min. out Adherence[/TD]
[TD]Percent in Adherence[/TD]
[TD="colspan: 3"]+/- Min. in Conformance[/TD]
[TD="colspan: 3"]Percent in Conformance[/TD]
[TD]Percent of Total Schedule[/TD]
[TD="colspan: 4"]Percent of Total Actual[/TD]
[/TR]
[TR]
[TD][/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]ACW[/TD]
[TD="colspan: 2"]00:00[/TD]
[TD="colspan: 2"]01:18[/TD]
[TD="colspan: 2"]0[/TD]
[TD="colspan: 2"]0[/TD]
[TD]0.00%[/TD]
[TD="colspan: 3"]78[/TD]
[TD="colspan: 3"]0.00%[/TD]
[TD]0.00%[/TD]
[TD="colspan: 4"]2.85%[/TD]
[/TR]
[TR]
[TD][/TD]
[/TR]
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[TD][/TD]
[TD="colspan: 3"]AUX: 0[/TD]
[TD="colspan: 2"]00:00[/TD]
[TD="colspan: 2"]00:12[/TD]
[TD="colspan: 2"]0[/TD]
[TD="colspan: 2"]0[/TD]
[TD]0.00%[/TD]
[TD="colspan: 3"]12[/TD]
[TD="colspan: 3"]0.00%[/TD]
[TD]0.00%[/TD]
[TD="colspan: 4"]0.44%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]AUX: Break[/TD]
[TD="colspan: 2"]02:30[/TD]
[TD="colspan: 2"]02:12[/TD]
[TD="colspan: 2"]125[/TD]
[TD="colspan: 2"]25[/TD]
[TD]83.33%[/TD]
[TD="colspan: 3"]-18[/TD]
[TD="colspan: 3"]88.00%[/TD]
[TD]5.56%[/TD]
[TD="colspan: 4"]4.82%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]AUX: Online[/TD]
[TD="colspan: 2"]00:00[/TD]
[TD="colspan: 2"]01:55[/TD]
[TD="colspan: 2"]0[/TD]
[TD="colspan: 2"]0[/TD]
[TD]0.00%[/TD]
[TD="colspan: 3"]115[/TD]
[TD="colspan: 3"]0.00%[/TD]
[TD]0.00%[/TD]
[TD="colspan: 4"]4.20%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]AUX: Project[/TD]
[TD="colspan: 2"]01:15[/TD]
[TD="colspan: 2"]00:30[/TD]
[TD="colspan: 2"]30[/TD]
[TD="colspan: 2"]45[/TD]
[TD]40.00%[/TD]
[TD="colspan: 3"]-45[/TD]
[TD="colspan: 3"]40.00%[/TD]
[TD]2.78%[/TD]
[TD="colspan: 4"]1.10%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]Available[/TD]
[TD="colspan: 2"]35:45[/TD]
[TD="colspan: 2"]34:04[/TD]
[TD="colspan: 2"]1,959[/TD]
[TD="colspan: 2"]186[/TD]
[TD]91.33%[/TD]
[TD="colspan: 3"]-101[/TD]
[TD="colspan: 3"]95.29%[/TD]
[TD]79.44%[/TD]
[TD="colspan: 4"]74.65%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]Closed[/TD]
[TD="colspan: 2"]00:30[/TD]
[TD="colspan: 2"]00:31[/TD]
[TD="colspan: 2"]30[/TD]
[TD="colspan: 2"]0[/TD]
[TD]100.00%[/TD]
[TD="colspan: 3"]1[/TD]
[TD="colspan: 3"]103.33%[/TD]
[TD]1.11%[/TD]
[TD="colspan: 4"]1.13%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]Unstaff[/TD]
[TD="colspan: 2"]05:00[/TD]
[TD="colspan: 2"]04:56[/TD]
[TD="colspan: 2"]278[/TD]
[TD="colspan: 2"]60[/TD]
[TD]92.67%[/TD]
[TD="colspan: 3"]-4[/TD]
[TD="colspan: 3"]98.67%[/TD]
[TD]11.11%[/TD]
[TD="colspan: 4"]10.81%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]Total[/TD]
[TD="colspan: 2"]45:00[/TD]
[TD="colspan: 2"]45:38[/TD]
[TD="colspan: 2"]2,422[/TD]
[TD="colspan: 2"]316[/TD]
[TD]89.70%[/TD]
[TD="colspan: 3"]38[/TD]
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[TD="colspan: 23"]Total for 63517 Acker, James[/TD]
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[TD="colspan: 3"]Scheduled Activities[/TD]
[TD="colspan: 2"]Scheduled Time[/TD]
[TD="colspan: 2"]Actual Time[/TD]
[TD="colspan: 2"]Min. in Adherence[/TD]
[TD="colspan: 2"]Min. out Adherence[/TD]
[TD]Percent in Adherence[/TD]
[TD="colspan: 3"]+/- Min. in Conformance[/TD]
[TD="colspan: 3"]Percent in Conformance[/TD]
[TD]Percent of Total Schedule[/TD]
[TD="colspan: 4"]Percent of Total Actual[/TD]
[/TR]
[TR]
[TD][/TD]
[/TR]
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[TD][/TD]
[TD="colspan: 3"]ACW[/TD]
[TD="colspan: 2"]00:00[/TD]
[TD="colspan: 2"]02:27[/TD]
[TD="colspan: 2"]0[/TD]
[TD="colspan: 2"]0[/TD]
[TD]0.00%[/TD]
[TD="colspan: 3"]147[/TD]
[TD="colspan: 3"]0.00%[/TD]
[TD]0.00%[/TD]
[TD="colspan: 4"]2.08%[/TD]
[/TR]
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[TD="colspan: 3"]AUX: 0[/TD]
[TD="colspan: 2"]00:00[/TD]
[TD="colspan: 2"]00:19[/TD]
[TD="colspan: 2"]0[/TD]
[TD="colspan: 2"]0[/TD]
[TD]0.00%[/TD]
[TD="colspan: 3"]19[/TD]
[TD="colspan: 3"]0.00%[/TD]
[TD]0.00%[/TD]
[TD="colspan: 4"]0.27%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]AUX: Break[/TD]
[TD="colspan: 2"]05:45[/TD]
[TD="colspan: 2"]05:10[/TD]
[TD="colspan: 2"]296[/TD]
[TD="colspan: 2"]49[/TD]
[TD]85.80%[/TD]
[TD="colspan: 3"]-35[/TD]
[TD="colspan: 3"]89.86%[/TD]
[TD]4.92%[/TD]
[TD="colspan: 4"]4.38%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]AUX: Online[/TD]
[TD="colspan: 2"]00:00[/TD]
[TD="colspan: 2"]02:55[/TD]
[TD="colspan: 2"]0[/TD]
[TD="colspan: 2"]0[/TD]
[TD]0.00%[/TD]
[TD="colspan: 3"]175[/TD]
[TD="colspan: 3"]0.00%[/TD]
[TD]0.00%[/TD]
[TD="colspan: 4"]2.47%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]AUX: Outbound[/TD]
[TD="colspan: 2"]00:00[/TD]
[TD="colspan: 2"]00:06[/TD]
[TD="colspan: 2"]0[/TD]
[TD="colspan: 2"]0[/TD]
[TD]0.00%[/TD]
[TD="colspan: 3"]6[/TD]
[TD="colspan: 3"]0.00%[/TD]
[TD]0.00%[/TD]
[TD="colspan: 4"]0.09%[/TD]
[/TR]
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[TD][/TD]
[TD="colspan: 3"]AUX: Project[/TD]
[TD="colspan: 2"]03:00[/TD]
[TD="colspan: 2"]02:24[/TD]
[TD="colspan: 2"]129[/TD]
[TD="colspan: 2"]51[/TD]
[TD]71.67%[/TD]
[TD="colspan: 3"]-36[/TD]
[TD="colspan: 3"]80.00%[/TD]
[TD]2.56%[/TD]
[TD="colspan: 4"]2.04%[/TD]
[/TR]
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[TD][/TD]
[TD="colspan: 3"]AUX: Training[/TD]
[TD="colspan: 2"]01:00[/TD]
[TD="colspan: 2"]01:00[/TD]
[TD="colspan: 2"]60[/TD]
[TD="colspan: 2"]0[/TD]
[TD]100.00%[/TD]
[TD="colspan: 3"]0[/TD]
[TD="colspan: 3"]100.00%[/TD]
[TD]0.86%[/TD]
[TD="colspan: 4"]0.85%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]Available[/TD]
[TD="colspan: 2"]81:15[/TD]
[TD="colspan: 2"]77:24[/TD]
[TD="colspan: 2"]4,490[/TD]
[TD="colspan: 2"]385[/TD]
[TD]92.10%[/TD]
[TD="colspan: 3"]-231[/TD]
[TD="colspan: 3"]95.26%[/TD]
[TD]69.44%[/TD]
[TD="colspan: 4"]65.66%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]Closed[/TD]
[TD="colspan: 2"]08:00[/TD]
[TD="colspan: 2"]00:54[/TD]
[TD="colspan: 2"]53[/TD]
[TD="colspan: 2"]427[/TD]
[TD]11.04%[/TD]
[TD="colspan: 3"]-426[/TD]
[TD="colspan: 3"]11.25%[/TD]
[TD]6.84%[/TD]
[TD="colspan: 4"]0.76%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]Unstaff[/TD]
[TD="colspan: 2"]18:00[/TD]
[TD="colspan: 2"]25:14[/TD]
[TD="colspan: 2"]1,020[/TD]
[TD="colspan: 2"]113[/TD]
[TD]94.44%[/TD]
[TD="colspan: 3"]434[/TD]
[TD="colspan: 3"]140.19%[/TD]
[TD]15.39%[/TD]
[TD="colspan: 4"]21.41%[/TD]
[/TR]
[TR]
[TD][/TD]
[TD="colspan: 3"]Total[/TD]
[TD="colspan: 2"]117:00[/TD]
[TD="colspan: 2"]117:53[/TD]
[TD="colspan: 2"]6,048[/TD]
[TD="colspan: 2"]1,025[/TD]
[TD]86.15%[/TD]
[TD="colspan: 3"]53[/TD]
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[/TR]
</tbody><colgroup><col><col span="2"><col><col><col><col><col><col span="4"><col><col><col><col><col><col><col><col><col><col><col><col></colgroup>[/TABLE]
 

Excel Facts

Difference between two dates
Secret function! Use =DATEDIF(A2,B2,"Y")&" years"&=DATEDIF(A2,B2,"YM")&" months"&=DATEDIF(A2,B2,"MD")&" days"
Why not just add a new hidden column in column "A" and put a a formula that will return everything in column B (formely A) with this, you should be able to get all the row headers like "Available" and if your merged cells that contains "Total for James Acker you can also get this returned into a regular cell, then you just have to do a sumproduct to get the Adherence column. If you link a spreadsheets I can look at it for you and try it if this doesn't make sense.
 
Upvote 0
I cannot link the spreadsheet. Plus, I have to dump the data everyday to create the report - trying not to have to do any special things like you suggest. I can have a reference page, which I was planning on doing then dump the report into a "data" worksheet. Then the formulas would work off of that.
 
Upvote 0
That works too, and you could write up a quick macro that will update your formulas to the newly created report in the event the last row is constantly moving.

I cannot link the spreadsheet. Plus, I have to dump the data everyday to create the report - trying not to have to do any special things like you suggest. I can have a reference page, which I was planning on doing then dump the report into a "data" worksheet. Then the formulas would work off of that.
 
Upvote 0

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