Missing Main Toolbar Excel 2010

[jlr123]

I cannot determine how to show my main toolbar. I can see my add-ins toolbar but not the original toolbar.
Help is appreciated. I tried CRTL+F1 but all I get is a help screen.
Thanks,

 

[RoryA]

Do you mean that the only tab you can see is AddIns?

 

[jlr123]

All I can see is Kutools Enterprise Add-Inns PowerPivot and Power Query tabs. I cannot see my Main ribbon with with Home Insert Page Layout etc.
Thanks

 

[RoryA]

Assuming that's still true after a restart of Excel:
1. Have you been customising the ribbon/qat yourself recently?
2. Do you have an Excelnn.xlb file anywhere on your system?
3. Does it happen if you restart Excel in Safe Mode (hold the Ctrl key while starting the application)?

 

[jlr123]

Ok, I have no .xlb file anywhere in my system. But I did open in "Safe" mode and there is the toolbar! Why is that and is there a way to fix this?

Thanks very much.

 

[RoryA]

It sounds like one of your add-ins or startup files is removing the default ribbon. Try disabling them all and then restart Excel normally.

 

[jlr123]

Thanks very much. So why is it that when I have enabled the Com Add Ins that my normal menu goes away? This just started.

 

[RoryA]

Has one of them been updated recently?

 

[jlr123]

Not that I am aware of.
Thanks.

 

[RoryA]

That's the only reason I can think of. Have you isolated which one causes the problem?