microsoft cannot access the file locally and in the network, whenever launch, it crash / not responding

[mandyh777]

I was try to get a file from our network drive and try to access it from there.


then i got the issue : Microsoft Excel cannot access the file "https://service.intralinks...."


then the excel file is not responding .


i thought that would be account or network issue,


so i have login to another system , login and launch from the network drive , no issue.


Then i copied down to the local desktop and try to access from there.


But give me the same error and excel crash / not responding.


Please give me any advice on how to fix it .




Thansk you