Max Value with Single Criteria

Shinianne

New Member
Joined
Aug 6, 2018
Messages
24
Office Version
  1. 365
2c595872
2c595872

Im trying to get the Max value from the longest wait time for the month of Jan, Feb and Mar.i tried using =max(if($c$c="Jan",$h$h)) but it wont work, can someone help me please? thank you so much.

[TABLE="width: 602"]
[TR]
[TD]SkillGroup[/TD]
[TD]Year[/TD]
[TD]Month[/TD]
[TD]Day[/TD]
[TD]Total Inbound Calls[/TD]
[TD]Total Calls To Queue[/TD]
[TD]Total Calls Abandoned In Queue[/TD]
[TD]Longest Wait Time[/TD]
[/TR]
[TR]
[TD]US Business Hours[/TD]
[TD]2019[/TD]
[TD]Jan[/TD]
[TD]1[/TD]
[TD]86[/TD]
[TD]82[/TD]
[TD]4[/TD]
[TD]0:00:45[/TD]
[/TR]
[TR]
[TD]US Business Hours[/TD]
[TD]2019[/TD]
[TD]Feb[/TD]
[TD]1[/TD]
[TD]462[/TD]
[TD]446[/TD]
[TD]15[/TD]
[TD]0:04:34[/TD]
[/TR]
[TR]
[TD]US Business Hours[/TD]
[TD]2019[/TD]
[TD]Mar[/TD]
[TD]1[/TD]
[TD]388[/TD]
[TD]372[/TD]
[TD]13[/TD]
[TD]0:07:19[/TD]
[/TR]
[TR]
[TD]German Queue[/TD]
[TD]2019[/TD]
[TD]Feb[/TD]
[TD]1[/TD]
[TD]3[/TD]
[TD]2[/TD]
[TD]1[/TD]
[TD]0:05:49[/TD]
[/TR]
[TR]
[TD]German Queue[/TD]
[TD]2019[/TD]
[TD]Mar[/TD]
[TD]1[/TD]
[TD]5[/TD]
[TD]5[/TD]
[TD]0[/TD]
[TD]0:00:06[/TD]
[/TR]
[TR]
[TD]Spain Queue[/TD]
[TD]2019[/TD]
[TD]Feb[/TD]
[TD]1[/TD]
[TD]18[/TD]
[TD]17[/TD]
[TD]1[/TD]
[TD]0:01:55[/TD]
[/TR]
[TR]
[TD]Spain Queue[/TD]
[TD]2019[/TD]
[TD]Mar[/TD]
[TD]1[/TD]
[TD]9[/TD]
[TD]9[/TD]
[TD]0[/TD]
[TD]0:00:18[/TD]
[/TR]
[TR]
[TD]Portugal Queue[/TD]
[TD]2019[/TD]
[TD]Feb[/TD]
[TD]1[/TD]
[TD]9[/TD]
[TD]9[/TD]
[TD]0[/TD]
[TD]0:00:28[/TD]
[/TR]
[TR]
[TD]Portugal Queue[/TD]
[TD]2019[/TD]
[TD]Mar[/TD]
[TD]1[/TD]
[TD]9[/TD]
[TD]9[/TD]
[TD]0[/TD]
[TD]0:04:51[/TD]
[/TR]
[TR]
[TD]Mandarin Queue[/TD]
[TD]2019[/TD]
[TD]Jan[/TD]
[TD]1[/TD]
[TD]32[/TD]
[TD]26[/TD]
[TD]6[/TD]
[TD]0:05:52[/TD]
[/TR]
[TR]
[TD]Mandarin Queue[/TD]
[TD]2019[/TD]
[TD]Feb[/TD]
[TD]1[/TD]
[TD]8[/TD]
[TD]8[/TD]
[TD]0[/TD]
[TD]0:00:09[/TD]
[/TR]
[TR]
[TD]Mandarin Queue[/TD]
[TD]2019[/TD]
[TD]Mar[/TD]
[TD]1[/TD]
[TD]6[/TD]
[TD]6[/TD]
[TD]0[/TD]
[TD]0:00:10[/TD]
[/TR]
[TR]
[TD]French Queue[/TD]
[TD]2019[/TD]
[TD]Feb[/TD]
[TD]1[/TD]
[TD]2[/TD]
[TD]1[/TD]
[TD]1[/TD]
[TD]0:01:03[/TD]
[/TR]
[TR]
[TD]French Queue[/TD]
[TD]2019[/TD]
[TD]Mar[/TD]
[TD]1[/TD]
[TD]7[/TD]
[TD]5[/TD]
[TD]0[/TD]
[TD]0:01:00[/TD]
[/TR]
[TR]
[TD]US Business Hours[/TD]
[TD]2019[/TD]
[TD]Jan[/TD]
[TD]10[/TD]
[TD]818[/TD]
[TD]750[/TD]
[TD]59[/TD]
[TD]0:11:50[/TD]
[/TR]
[TR]
[TD]US Business Hours[/TD]
[TD]2019[/TD]
[TD]Feb[/TD]
[TD]10[/TD]
[TD]93[/TD]
[TD]92[/TD]
[TD]2[/TD]
[TD]0:04:34[/TD]
[/TR]
[TR]
[TD]US Business Hours[/TD]
[TD]2019[/TD]
[TD]Mar[/TD]
[TD]10[/TD]
[TD]107[/TD]
[TD]102[/TD]
[TD]5[/TD]
[TD]0:03:38[/TD]
[/TR]
[TR]
[TD]German Queue[/TD]
[TD]2019[/TD]
[TD]Jan[/TD]
[TD]10[/TD]
[TD]10[/TD]
[TD]8[/TD]
[TD]2[/TD]
[TD]0:04:30[/TD]
[/TR]
[TR]
[TD]Spain Queue[/TD]
[TD]2019[/TD]
[TD]Jan[/TD]
[TD]10[/TD]
[TD]9[/TD]
[TD]9[/TD]
[TD]0[/TD]
[TD]0:03:02[/TD]
[/TR]
[TR]
[TD]Portugal Queue[/TD]
[TD]2019[/TD]
[TD]Jan[/TD]
[TD]10[/TD]
[TD]10[/TD]
[TD]10[/TD]
[TD]0[/TD]
[TD]0:02:11[/TD]
[/TR]
[TR]
[TD]Mandarin Queue[/TD]
[TD]2019[/TD]
[TD]Jan[/TD]
[TD]10[/TD]
[TD]17[/TD]
[TD]16[/TD]
[TD]1[/TD]
[TD]0:01:23[/TD]
[/TR]
[TR]
[TD]Mandarin Queue[/TD]
[TD]2019[/TD]
[TD]Feb[/TD]
[TD]10[/TD]
[TD]29[/TD]
[TD]28[/TD]
[TD]1[/TD]
[TD]0:00:59[/TD]
[/TR]
[TR]
[TD]Mandarin Queue[/TD]
[TD]2019[/TD]
[TD]Mar[/TD]
[TD]10[/TD]
[TD]6[/TD]
[TD]6[/TD]
[TD]0[/TD]
[TD]0:00:08[/TD]
[/TR]
[TR]
[TD]French Queue[/TD]
[TD]2019[/TD]
[TD]Jan[/TD]
[TD]10[/TD]
[TD]2[/TD]
[TD]2[/TD]
[TD]0[/TD]
[TD]0:00:20[/TD]
[/TR]
[TR]
[TD]US Business Hours[/TD]
[TD]2019[/TD]
[TD]Jan[/TD]
[TD]11[/TD]
[TD]653[/TD]
[TD]599[/TD]
[TD]50[/TD]
[TD]0:07:28[/TD]
[/TR]
[TR]
[TD]US Business Hours[/TD]
[TD]2019[/TD]
[TD]Feb[/TD]
[TD]11[/TD]
[TD]685[/TD]
[TD]669[/TD]
[TD]16[/TD]
[TD]0:26:02[/TD]
[/TR]
[TR]
[TD]US Business Hours[/TD]
[TD]2019[/TD]
[TD]Mar[/TD]
[TD]11[/TD]
[TD]557[/TD]
[TD]554[/TD]
[TD]3[/TD]
[TD]0:03:20[/TD]
[/TR]
[TR]
[TD]German Queue[/TD]
[TD]2019[/TD]
[TD]Jan[/TD]
[TD]11[/TD]
[TD]8[/TD]
[TD]8[/TD]
[TD]0[/TD]
[TD]0:00:12[/TD]
[/TR]
[TR]
[TD]German Queue[/TD]
[TD]2019[/TD]
[TD]Feb[/TD]
[TD]11[/TD]
[TD]7[/TD]
[TD]7[/TD]
[TD]0[/TD]
[TD]0:00:23[/TD]
[/TR]
[TR]
[TD]German Queue[/TD]
[TD]2019[/TD]
[TD]Mar[/TD]
[TD]11[/TD]
[TD]17[/TD]
[TD]16[/TD]
[TD]1[/TD]
[TD]0:03:03[/TD]
[/TR]
[/TABLE]
 

Excel Facts

Create a Pivot Table on a Map
If your data has zip codes, postal codes, or city names, select the data and use Insert, 3D Map. (Found to right of chart icons).
Hi,

You are on the right lines, Just need to be entered as an array formula using Ctrl-shift-Ent

={MAX(IF($C$2:$C$31=J2,$H$2:$H$31))}
 
Last edited:
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