Hi,
I have a data sheet with the following columns.
Skill Name; Assigned Chats;Transferred Chats; Conference Chats; Total Chats; Average Worked Time; Averaged Wrap Time; Average Handle Time
My hope is to sum the product of cells in Column E (Total Chats) * Column F (Average Worked time) when the Skill name is "XXX". In other words I want the SumProduct of Column E and Column F only for the rows that fit a specifications. In this case a particular (Skill Name). At first I used Vlookup but there are multiple rows in the Skill Name Column that have the same skill.
I'm having trouble formulating this. Anyone have any ideas?
thanks,
Sofia
I have a data sheet with the following columns.
Skill Name; Assigned Chats;Transferred Chats; Conference Chats; Total Chats; Average Worked Time; Averaged Wrap Time; Average Handle Time
My hope is to sum the product of cells in Column E (Total Chats) * Column F (Average Worked time) when the Skill name is "XXX". In other words I want the SumProduct of Column E and Column F only for the rows that fit a specifications. In this case a particular (Skill Name). At first I used Vlookup but there are multiple rows in the Skill Name Column that have the same skill.
I'm having trouble formulating this. Anyone have any ideas?
thanks,
Sofia