easydawg98
New Member
- Joined
- Feb 22, 2013
- Messages
- 13
i need a formula to assign a person to an assignment depending on the first letter of the customer's last name
Ticket # Customer Name Employee Assignment
123 Doe, Jon
124 Smith, Robert
Above is a simple version, but employee "Bob" will take assignments where Customer Last names begin with A-L while Allison will take assignments where the Customer Last name begins with M-Z
Any help is appreciated.
Ticket # Customer Name Employee Assignment
123 Doe, Jon
124 Smith, Robert
Above is a simple version, but employee "Bob" will take assignments where Customer Last names begin with A-L while Allison will take assignments where the Customer Last name begins with M-Z
Any help is appreciated.