If Function Turnaround Time

tcopeland

New Member
Joined
Feb 14, 2012
Messages
7
I am hoping someone can help me, I have been trying to create a formula that would let our department track turnaround times. When I try Networkdays I get 1 on a same day turnaround. I fixed that by adding -1 to the formula. Now, I am trying to create either a If or Countif function - I don't know which would be better, and none that I have tried are able to return the right Turnaround time if the original request is not correct.

What I would like help with is a formula that if the Initial Request is Correct - "y" the Date of of the Initial Request is used as the start date and if the Initial Request is not correct "N" the Date of the Corrected Request is used as the start date.
[TABLE="width: 500"]
<tbody>[TR]
[TD]Date of Initial Request[/TD]
[TD]Initial Request Correct[/TD]
[TD]Date of Corrected Request[/TD]
[TD]Date Fulfilled[/TD]
[TD]Turnaround Time[/TD]
[/TR]
[TR]
[TD]6/3/19[/TD]
[TD]N[/TD]
[TD]6/4/19[/TD]
[TD]6/4/19[/TD]
[TD][/TD]
[/TR]
[TR]
[TD][/TD]
[TD][/TD]
[TD][/TD]
[TD][/TD]
[TD][/TD]
[/TR]
</tbody>[/TABLE]

Thanks,

LuAnn
 

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Hi,

Is this what you mean:


Book1
ABCDE
1Date of Initial RequestInitial Request CorrectDate of Corrected RequestDate FulfilledTurnaround Time
26/3/2019N6/4/20196/4/20190
36/3/2019Y6/4/20196/4/20191
Sheet669
Cell Formulas
RangeFormula
E2=NETWORKDAYS(IF(B2="Y",A2,C2),D2)-1
 
Upvote 0
Thank you!!!! That worked. I really apprecaite your quick and easy response. - I was able to translate to my Smartsheet workbork and it worked perfectly. :-)
:)
 
Upvote 0

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