IBM Data transfer Plugin not working with 365 ProPlus

[davidweingartz]

My company use an IBM data transfer Excel Add-in to import and export data from our legacy systems(AS400) which has lost functionality with the newer version of office. Some users are reporting an issue where the Add-in will work once after adding and enabling the addin, but will do nothing after closing the excel sheet and opening a new one. Users can disable and re-enable the add-in and again it will work once. This is a poor workaround at best. IBM has provided some additional workarounds, however none of them have worked for the users reporting the issue. https://www-304.ibm.com/support/docview.wss?uid=nas8N1019966 . I have confirmed that all users affected are using local profiles. Additionally IBM suggests consulting Microsoft’s documentation for possible fixes.
If you need any additional information regarding this item please let me know and I will do my best to provide further background.

 

[jdmarion]

My company use an IBM data transfer Excel Add-in to import and export data from our legacy systems(AS400) which has lost functionality with the newer version of office. Some users are reporting an issue where the Add-in will work once after adding and enabling the addin, but will do nothing after closing the excel sheet and opening a new one. Users can disable and re-enable the add-in and again it will work once. This is a poor workaround at best. IBM has provided some additional workarounds, however none of them have worked for the users reporting the issue. IBM i Access For Windows Data Transfer and Excel 2013 and beyond . I have confirmed that all users affected are using local profiles. Additionally IBM suggests consulting Microsoft’s documentation for possible fixes.
If you need any additional information regarding this item please let me know and I will do my best to provide further background.

Were you able to resolve this issue? I ask because we are having the same issue today. Thanks in advance.