Hello,
We have an excel workbook with data that contains hyperlinks (path to a shared network path). Only one person has write access that adds new data and hyperlinks. I don't know why but from time to time the hyperlinks broke down, the path is changing. The person who works with this excel workbook doesn't understand why it happens and what she is doing wrong, me neither so I could help her. She is opening the excel file from a network path, makes changes and saves it, that's it.
Here is and example of the correct path: \\192.168.1.60\db\files\scan\incoming\2022\04\1297.pdf
And here is the path it changes too (wrong one): C:\Users\Reception\AppData\Roaming\Microsoft\Excel\scan\incoming\2022\04\1297.pdf
Could you tell me please why does this happen? and what to do so it never happens.
Thank you.
We have an excel workbook with data that contains hyperlinks (path to a shared network path). Only one person has write access that adds new data and hyperlinks. I don't know why but from time to time the hyperlinks broke down, the path is changing. The person who works with this excel workbook doesn't understand why it happens and what she is doing wrong, me neither so I could help her. She is opening the excel file from a network path, makes changes and saves it, that's it.
Here is and example of the correct path: \\192.168.1.60\db\files\scan\incoming\2022\04\1297.pdf
And here is the path it changes too (wrong one): C:\Users\Reception\AppData\Roaming\Microsoft\Excel\scan\incoming\2022\04\1297.pdf
Could you tell me please why does this happen? and what to do so it never happens.
Thank you.