Hello -
Really need some help here.
I received chat logs in XML format and all the information is contained in a single excel sheet output. Transcript is extracted to single line XML.
Here is an example of what I want to remove and don't know how:
Jane.Smith@gmail.com -> How do I insert a rule that removes email addresses? Some are gmail, hotmail, yahoo, etc. Is there a way to create a rule that removes the 5 symbols in front of the @ and 5 after?
Example below - this text underneath is 20x longer and in a single cell
msgText treatAs="NORMAL">To begin with, I may need to ask for details to pull up your account and for security purposes too, can I have the account number and the primary email address of your account?</msgText></message><message userId="[deleted]" timeShift="1185" visibility="ALL" eventId="34"><msgText>account number is [deleted] and email address is [deleted.text]@yahoo.com</msgText
Additional questions: how to scrub phone numbers when they are formatted differently? 999 999 2222 vs. 999-999-2222 vs. 9999992222
Thanks,
Mark
Really need some help here.
I received chat logs in XML format and all the information is contained in a single excel sheet output. Transcript is extracted to single line XML.
Here is an example of what I want to remove and don't know how:
Jane.Smith@gmail.com -> How do I insert a rule that removes email addresses? Some are gmail, hotmail, yahoo, etc. Is there a way to create a rule that removes the 5 symbols in front of the @ and 5 after?
Example below - this text underneath is 20x longer and in a single cell
msgText treatAs="NORMAL">To begin with, I may need to ask for details to pull up your account and for security purposes too, can I have the account number and the primary email address of your account?</msgText></message><message userId="[deleted]" timeShift="1185" visibility="ALL" eventId="34"><msgText>account number is [deleted] and email address is [deleted.text]@yahoo.com</msgText
Additional questions: how to scrub phone numbers when they are formatted differently? 999 999 2222 vs. 999-999-2222 vs. 9999992222
Thanks,
Mark