Help with calculation of customer retention rate in Excel file (Cohort analysis)

tuanvu

New Member
Joined
Nov 3, 2018
Messages
2
Hi all,

Please help me to calculate the retentaion rate of customer over months

For example,
- In January I have 4 new customer.
- In February, 3 out of 4 continue to purchase my product > retention rate is 3/4 = 75%.
- In July, 1 out of 4 purchase my product > retention rate is 1/4 = 25%

I did a example below. Please help me with the rest of the table

Thank you so much

File:
https://files.fm/u/cp9cnugm

596638d1541259764-help-with-calculation-of-customer-retention-rate-in-excel-file-cohort-analysis-examples-excel.jpg

 

Excel Facts

Will the fill handle fill 1, 2, 3?
Yes! Type 1 in a cell. Hold down Ctrl while you drag the fill handle.
Cross posted https://www.excelforum.com/excel-ge...ntion-rate-in-excel-file-cohort-analysis.html

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