Hello, i have a report for call volume by interval, the report will exclude data if no volume on the day, the problem i'm having is the work group name and time intervals are in the same cloumn
Column A | Column B | Column C
workgroup a | totalcallsoffered | totalcallsanswered
07:30 | 300 | 297
08:00 | 325 | 324
(continues to 19:30)
workgroup b |totalcallsoffered | totalcallsanswered
07:30 | 300 | 297
08:00 | 325 | 324
workgroup c,d,e are in the same format as above with intervals from 0:730 to 19:30
workgroup g has 1/2 hr intervals from 00:00 to 23:30
there are two work groups that frequently have no volume so no data is pulled on the day
the goal is to make a call volume graph
I have another work book with a template of all the workgroups and intervals
what would be the best formula or vba to pull the info under the workroup name and two columns to the right of the interval time down to the next workgroup name?
I hope that makes sense
Column A | Column B | Column C
workgroup a | totalcallsoffered | totalcallsanswered
07:30 | 300 | 297
08:00 | 325 | 324
(continues to 19:30)
workgroup b |totalcallsoffered | totalcallsanswered
07:30 | 300 | 297
08:00 | 325 | 324
workgroup c,d,e are in the same format as above with intervals from 0:730 to 19:30
workgroup g has 1/2 hr intervals from 00:00 to 23:30
there are two work groups that frequently have no volume so no data is pulled on the day
the goal is to make a call volume graph
I have another work book with a template of all the workgroups and intervals
what would be the best formula or vba to pull the info under the workroup name and two columns to the right of the interval time down to the next workgroup name?
I hope that makes sense