Hello all,
I have a couple issues I need help with. I am attempting to populate data into Column D and G in the attached spreadsheet.
The formulas I have, pulls the code from A, compares it to H, and returns what is in I into C. When I attempt to pull the rows that have multiple codes, and populate into D, it gives me an error because there are spaces at the end of the code in A. If I manually remove them, it works, but when I attempt to add TRIM, it doesn't do anything, so I get an error.
The same thing is happening when I attempt to do the same for column G for the ones with three codes. There are a couple in row B that have 4 different codes that I am going to work on that once I get this under control.
Any help you all can provide would be greatly appreciated.
I am hoping this sheet has enough data for you guys, because there are almost 300 lines, and the addon wouldn't let me add them all.
The picture I attached is what I see, as when I uploaded it, it doesnt look like you got the same format.
I have a couple issues I need help with. I am attempting to populate data into Column D and G in the attached spreadsheet.
The formulas I have, pulls the code from A, compares it to H, and returns what is in I into C. When I attempt to pull the rows that have multiple codes, and populate into D, it gives me an error because there are spaces at the end of the code in A. If I manually remove them, it works, but when I attempt to add TRIM, it doesn't do anything, so I get an error.
The same thing is happening when I attempt to do the same for column G for the ones with three codes. There are a couple in row B that have 4 different codes that I am going to work on that once I get this under control.
Any help you all can provide would be greatly appreciated.
I am hoping this sheet has enough data for you guys, because there are almost 300 lines, and the addon wouldn't let me add them all.
The picture I attached is what I see, as when I uploaded it, it doesnt look like you got the same format.
Test1234.xlsx | |||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
A | B | C | D | E | F | G | H | I | J | K | |||
1 | TC REASON | COMPL CDE | REASON DESCPT | REASON DESCPT 2 | FIX CD | FIX CD 2 | FIX CD 3 | REASON KEY | Charge Back Code | Charge Back Description | |||
2 | WN | 151 | WIFI NOT WKG | RE-AUTH WIFI | TB | BUS TBL CALL | 165 | -48 V FAILURE | |||||
3 | WN | 151 | WIFI NOT WKG | RE-AUTH WIFI | 1T | 1 TV | 906 | A/B SWITCH | |||||
4 | CVIN | 419 | CNV/DCT PROBLEM | REPL TIVO MINI | EO | ECHO | 904 | A/O INSTALLED | |||||
5 | CVIN | 419 | CNV/DCT PROBLEM | REPL TIVO MINI | SV | SAVE PROGRAM | 905 | A/O RECONNECTED | |||||
6 | DP | 453 | DVR PROJECT | RPL INT PASSIVE | SD | SATELLITE DISH | 312 | ADD HSE AMP | |||||
7 | DP | 453 | DVR PROJECT | RPL INT PASSIVE | PV | PPV NOT WORKING | 434 | ADD/REM TRAP | |||||
8 | MA | 354450439 | MDM NOT ACQUIRE | CHNG ROUTER LOC | UNAUTH HOOK UP$ | MS | MODEM SLW SPEED | 404 | ADJUST TV SET | ||||
9 | EN | 435 | EMTA NO BLK SNC | RPL EXT CORD | OM | ONE MOMENT PLS | 405 | ADJUST VCR | |||||
10 | MA | 370 | MDM NOT ACQUIRE | REPLACE EMTA SL | NP | NO PICTURE | 311 | ANIMAL CHEW | |||||
11 | MA | 370 | MDM NOT ACQUIRE | REPLACE EMTA SL | HC | HSD NEW CONNECT | 503 | AUDIT ERROR | |||||
12 | MA | 370 | MDM NOT ACQUIRE | REPLACE EMTA SL | TO | TIVO | 114 | CABLE SUCK OUT | |||||
13 | MA | 370 | MDM NOT ACQUIRE | REPLACE EMTA SL | TH | HSD TROUBLE CALL | 12 | CANCEL @ PRECLL | |||||
14 | MA | 370 | MDM NOT ACQUIRE | REPLACE EMTA SL | PC | PHONE NEW CONNECT | 5 | CANCEL AT DOOR | |||||
15 | OM | 429 | ONE MOMENT PLS | TIVO SVC ACCT | QI | MUST-DO TC HSD DTA | 34 | CANCEL AT DOOR$ | |||||
16 | MA | 432 | MDM NOT ACQUIRE | RPL EXT PASSIVE | 7T | 7 TVS | 11 | CANCEL BY OFFCE | |||||
17 | AO | 050 | ADDITIONAL | REF TO INSTALL | DC | DAMAGED CABLE | 7 | CANCEL BY OFFIC | |||||
18 | TO | 428 | TIVO | REPR TIVO BDBND | VO | VOD NOT WORKING | 8 | CANCEL@PRECALL | |||||
19 | MA | 051439 | MDM NOT ACQUIRE | REF TO MAINT | DT | DTA PROBLEM | 10 | CANCELLD BY SUB | |||||
20 | IM | 151 | INTR MOD NO ACQ | RE-AUTH WIFI | EI | EMTA INT BL SNC | 6 | CANCELLD BY SUB | |||||
21 | IM | 151 | INTR MOD NO ACQ | RE-AUTH WIFI | BP | BUS PHONE | 354 | CHNG ROUTER LOC | |||||
22 | MA | 439 | MDM NOT ACQUIRE | RPL GROUND BLCK | 3T | 3 TVS | 166 | CMTS | |||||
23 | MA | 431451 | MDM NOT ACQUIRE | REPAIR EXT DRP | NO PROBLEM FND | GH | GHOSTING | 134 | COMM POWER | ||||
24 | MA | 151 | MDM NOT ACQUIRE | RE-AUTH WIFI | H5 | HM CAMERA | 102 | COMML PWR FAIL | |||||
25 | MA | 438 | MDM NOT ACQUIRE | DISCO IN ERROR | SI | SELF INSTALLATION | 350 | CONF WLESS CST$ | |||||
26 | MA | 438 | MDM NOT ACQUIRE | DISCO IN ERROR | 8T | 8 TVS | 117 | CRACKED SHIELD | |||||
27 | MA | 151 | MDM NOT ACQUIRE | RE-AUTH WIFI | DD | DWN OR LOW DROP | 38 | CUST EDUCATION$ | |||||
28 | MA | 430 | MDM NOT ACQUIRE | REPLACE EXT DRP | VP | VCR PROBLEM | 36 | CUST INSTAL EQ$ | |||||
29 | MA | 430 | MDM NOT ACQUIRE | REPLACE EXT DRP | RC | REMOTE PROBLEM | 407 | CUST INSTALD EQ | |||||
30 | MA | 051 | MDM NOT ACQUIRE | REF TO MAINT | IP | INTERMITTENT PRB | 218 | CUST PHONE PROB | |||||
31 | MA | 051 | MDM NOT ACQUIRE | REF TO MAINT | SG | SIGNAL LEAK - HOME | 400 | CUSTOMER EDUCAT | |||||
32 | MA | D30 | MDM NOT ACQUIRE | WN | WIFI NOT WKG | 146 | CUT/DAMAGED FIB | ||||||
33 | SC | 051 | SNGL CHANL OUT | REF TO MAINT | LW | LOW CHAN PROB | 120 | CUT/DMGD FIBER | |||||
34 | DP | 050 | DVR PROJECT | REF TO INSTALL | CM | CUSTOMER IMPACT MAINT | D30 | D3 SWAP | |||||
35 | DP | 050 | DVR PROJECT | REF TO INSTALL | AU | FIELD AUDIT | 406 | DEFECTVE A/B SW | |||||
36 | MA | 051453 | MDM NOT ACQUIRE | REF TO MAINT | NO ADULT | CV | CNV/DCT PROBLEM | 306 | DIRECT P/U DROP | ||||
37 | IM | 434432 | INTR MOD NO ACQ | ADD/REM TRAP | OK ON TEST SET | CI | CLI | 402 | DIRECTP/USUB EQ | ||||
38 | AO | 437 | ADDITIONAL | RPL EXT F CONN | BI | BUS INTERNET | 910 | DISCO AT TAP | |||||
39 | OM | 417 | ONE MOMENT PLS | REPL TIVO Q | BS | BUS SITE SURVEY | 500 | DISCO IN ERROR | |||||
40 | AO | 437 | ADDITIONAL | RPL EXT F CONN | CE | CUSTOMER EDUC | 438 | DISCO IN ERROR | |||||
41 | OM | 417 | ONE MOMENT PLS | REPL TIVO Q | BD | BURY DROP | 911 | DISCONNECT A/O | |||||
42 | IM | 051434082 | INTR MOD NO ACQ | REF TO MAINT | REPL HM CAMERA | 9T | 9 TVS | 902 | DROP RECONNECT | ||||
43 | MA | 432434431 | MDM NOT ACQUIRE | RPL EXT PASSIVE | MC | MUST-DO TC VIDEO | 304 | DROP PASSIVE | |||||
44 | MA | 051438432 | MDM NOT ACQUIRE | REF TO MAINT | DA | DISASTER | 903 | DROP RELOCATE | |||||
45 | NP | NO PICTURE | TP | TAP DISCONNECT | 301 | DROP/GNDBLK-TV | |||||||
46 | MA | 039 | MDM NOT ACQUIRE | TEL/HC NOT HOME | PR | PHONE RECONNECT | 300 | DROP/TAP-GNDBLK | |||||
47 | MA | MDM NOT ACQUIRE | MR | MDVR PROBLEM | 108 | FEEDER ACTIVES | |||||||
48 | IM | 434437 | INTR MOD NO ACQ | ADD/REM TRAP | CANCEL BY OFFIC | MA | MDM NOT ACQUIRE | 110 | FEEDER CABLE | ||||
49 | MS | 437 | MODEM SLW SPEED | RPL EXT F CONN | LS | LST/DIST SPEECH | 109 | FEEDER PASSIVES | |||||
50 | MA | MDM NOT ACQUIRE | IN | INSTALLFOLLOWUP | 111 | FEEDERCONNECTOR | |||||||
Sheet1 |
Cell Formulas | ||
---|---|---|
Range | Formula | |
E2:E50 | E2 | =IFERROR(IF(VALUE(B2)=$J$1," ",VLOOKUP(VALUE(LEFT(B2,3)),J:K,2,0)),"") |
F2:F50 | F2 | =IFERROR(IF(VALUE(B2)=$J$1," ",VLOOKUP(VALUE(MID(B2,6,3)),J:K,2,0)),"") |
G2:G50 | G2 | =IFERROR(IF(VALUE(B2)=$J$1," ",VLOOKUP(VALUE(RIGHT(B2,3)),J:K,2,0)),"") |
C2:C50 | C2 | =VLOOKUP(LEFT(A2,2),H:I,2,0) |