Excel Pivot Table to see the number of "Lost Calls"

Bernie Galve

New Member
Joined
Oct 5, 2024
Messages
1
Office Version
  1. 2021
Platform
  1. Windows
Hello, can I ask for help your help. I find it hard to solve the percentage of Lost Calls by date and language. Please see sample below:
.
1728111577417.png


below is a sample data, for reference.
Wait TimeNameStatusCall DurationLanguageClassDateOffered
12/2/2018 00:23:20​
00:00:41​
LOST
00:00:00​
EnglishEconomy12/02/181
12/2/2018 07:32:29​
00:00:03​
COMPLETE
00:01:58​
SpanishBusiness class12/02/181
12/2/2018 07:36:00​
00:00:07​
COMPLETE
00:03:29​
EnglishBusiness class12/02/181
12/2/2018 07:30:47​
00:00:01​
COMPLETE
00:17:32​
EnglishFirst class12/02/181
12/2/2018 07:50:36​
00:00:02​
COMPLETE
00:02:43​
FrenchEconomy12/02/181
12/2/2018 07:31:56​
00:00:03​
COMPLETE
00:24:19​
RussianBusiness class12/02/181
12/2/2018 08:04:26​
00:00:04​
COMPLETE
00:09:01​
RussianFirst class12/02/181
12/2/2018 08:02:45​
00:00:27​
COMPLETE
00:22:14​
EnglishEconomy12/02/181
 

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