pleeseemailme
Board Regular
- Joined
- Dec 26, 2013
- Messages
- 201
Howdy,
I have been running a number of processes at my company for years now (many were made possible from contributions from this community - thank you). I now have a new issue with files crashing Excel when loading into memory. The trouble is, it's not every file and its not every time. I was hoping some of you could help me troubleshoot this so I can at least know what questions to ask Google, or a forum or something. Here's what I know:
1. The files that do crash all have either a power query or MS query built in to it (not sure if that's relevant, but it appears to be the only consistency I can find.)
2. these files won't crash if I have a simple, text only, file open first
3. The files do not corrupt, but show up the autorecover window, then open fine after that
4. No macros are triggered upon opening these files.
5. No one else in the company that uses the same spreadsheets seem to have this issue, just me. Leading me to believe that the error is with my machine. This is what is most confusing, because we have been running office 2016. Last week I asked IT to upgrade me to Office 365 but this did not solve the issue, although it did reduce the frequency at which it happens.
6. The only thing that I can think of that's different on my machine vs others is that my personal macro workbook as some more modules stored in it than most other users - not sure if this is relevant but probably worth mentioning
Any help you could offer in asking guided questions would be most helpful. I don't even know how to ask google or a forum a direct question to try to solve this. Thanks so much
I have been running a number of processes at my company for years now (many were made possible from contributions from this community - thank you). I now have a new issue with files crashing Excel when loading into memory. The trouble is, it's not every file and its not every time. I was hoping some of you could help me troubleshoot this so I can at least know what questions to ask Google, or a forum or something. Here's what I know:
1. The files that do crash all have either a power query or MS query built in to it (not sure if that's relevant, but it appears to be the only consistency I can find.)
2. these files won't crash if I have a simple, text only, file open first
3. The files do not corrupt, but show up the autorecover window, then open fine after that
4. No macros are triggered upon opening these files.
5. No one else in the company that uses the same spreadsheets seem to have this issue, just me. Leading me to believe that the error is with my machine. This is what is most confusing, because we have been running office 2016. Last week I asked IT to upgrade me to Office 365 but this did not solve the issue, although it did reduce the frequency at which it happens.
6. The only thing that I can think of that's different on my machine vs others is that my personal macro workbook as some more modules stored in it than most other users - not sure if this is relevant but probably worth mentioning
Any help you could offer in asking guided questions would be most helpful. I don't even know how to ask google or a forum a direct question to try to solve this. Thanks so much
