Exact same file takes 5x longer to open on 1 cpu than on others!?

d0rian

Active Member
Joined
May 30, 2015
Messages
313
Office Version
  1. 365
Can't figure this out for the life of me: I have a (large: 20MB) file that takes ~8 seconds to open on 3 of my computers, but a whopping 45 seconds to open on the 4th (displays "Opening FILE_NAME.xlsm - press ESC to cancel" progress bar in the lower-right). There's nothing materially different on computer #4. In fact, computers #3 and #4 are identical: I bought them at the same time and configured them identically (they're plenty powerful Intel NUCs w/ 64 GB RAM). A couple misc things:
  • This only happens the first time I open the file (after a reboot). If I wait the 45s for it to fully open on cpu #4, then close Excel, then re-open it, it takes the same ~8s as on the other cpus)
  • If I open the Excel program itself alone first (rather than double-clicking directly on the file on my desktop) and then open the file, it opens in the short/correct time (~8s). And when I do this, opening the Excel program alone first doesn't take any longer than it typically takes to open it (~2s)
Any way to troubleshoot this?
 

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Hi

Try to delete
Tried the above, but didn't help. (There was only around 6MB of temp files in the 2 temp folders anyway...moreover, not sure why that would impact Excel file startup time, but either way unfortunately it didn't help.)
  • If I open the Excel program itself alone first (rather than double-clicking directly on the file on my desktop) and then open the file, it opens in the short/correct time (~8s). And when I do this, opening the Excel program alone first doesn't take any longer than it typically takes to open it (~2s)

Just adding one correction to the above bolded bullet. I was mistaken, actually...opening Excel first (just the program, not the file), and then Opening the file in question does not avoid the slow load time I created this threat to solve...the 1st bullet point in my OP still stands, though...the slow load only happens the FIRST time I open the file in question (since a reboot). All subsequent times opening the file take only 7-8 seconds, but the FIRST time I open it after a reboot, it takes ~45s :(
 
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Just a shot in the dark, have you tried re-installing Excel? It kind of sounds like there's a corrupted file somewhere, and it has to figure out what to do about it the first time it sees it.
 
Upvote 0
If your windows is set up for Fast Start under Power Options, it wouldn't hurt to run a restart. Probability of it fixing it might be low but you may as well try the easy things first.
 
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