I am creating a new KPI (Key Performance Indicator) dashboard for my company. One of the stats included is our ASA (Average Speed of Answer) and I'm trying to input the weekly numbers for each department and they have a MTD & YTD portion that will give us the overall average.
The format of this stat is in minutes and seconds or just seconds, for example 7 minutes and 33 seconds is one of them. When attempting to add this into excel it is automatically making it a 7:33pm which is NOT at all what I need.
HELP!!
The format of this stat is in minutes and seconds or just seconds, for example 7 minutes and 33 seconds is one of them. When attempting to add this into excel it is automatically making it a 7:33pm which is NOT at all what I need.
HELP!!