Hi All,
I've got a bit of an odd problem that someone out there must have encountered before...
I get weekly MIS tables containing customer numbers (each customer has a customer record number) and a "contact reference number" that refers to a record on the system containing detailed info on the contact, plus the date and a system generated week number.
What I want to do is find, for the previous week, the repeat contacts over the last month or 28 days and have some sort of indicator set against them (e.g. "Repeat Contact").
What I've done first off is gathered the data into two tables, one for the last week and another for the previous month and matched one against the other to find duplicates. This is OK, but it doesn't find any from the most recent week (the obvious weakness).
What I need is a way of quering a complete table of 5 weeks data to find all the duplicates, i.e. the recent ones and the ones over the last few weeks but using the previous weeks data as the big question is what proportion of the contacts received over the last week were repeat contacts in the last month?.
I've got a bit of an odd problem that someone out there must have encountered before...
I get weekly MIS tables containing customer numbers (each customer has a customer record number) and a "contact reference number" that refers to a record on the system containing detailed info on the contact, plus the date and a system generated week number.
What I want to do is find, for the previous week, the repeat contacts over the last month or 28 days and have some sort of indicator set against them (e.g. "Repeat Contact").
What I've done first off is gathered the data into two tables, one for the last week and another for the previous month and matched one against the other to find duplicates. This is OK, but it doesn't find any from the most recent week (the obvious weakness).
What I need is a way of quering a complete table of 5 weeks data to find all the duplicates, i.e. the recent ones and the ones over the last few weeks but using the previous weeks data as the big question is what proportion of the contacts received over the last week were repeat contacts in the last month?.